About this role
Job summary
Community Governance Administrator-12 Months
An opportunity has arisen for an Administratorto work withinour Community Governance Team on a 12 month contract based at Brierley Hill Health and Social Care Centre.
To provide a comprehensive effective and efficient administrative support service to Community Nursing teams. To liaise with other Health Care Professionals in order to assist with seamless transition of patient care. The post holder will be required to obtain information from Health Care Professionals to ensure that high-quality care is provided.
You will be a part ofsmall team,youwill be an adaptable and confident team member who alsopossessesexcellent communication skills, both verbal and written, be resilient and enjoy working closely with a team in a demanding environment.
Main duties of the job
Undertake administration/secretarial duties required for the smooth running of the office that are specific to the role. Undertake general office duties as required, e.g. typing, data inputting/extracting from systems, updating databases, filing, scanning and copying in line with trust policies and procedures. Arrange appointments and meetings, as required, making appropriate arrangements e.g. booking venues, sending out invites, organising equipment. Provide a secretarial service to team/departmental meetings, including the preparation and distribution of agendas and papers, chasing actions, taking minutes, exporting Audits from Amat, report from Datix for Incidents, complaints, risk and assurance actions, proof reading, formatting and support with procedural Documentation. To manage the recruitment process for all posts within community nursing teams. This will include uploading vacancies onto NHS Jobs, checking job descriptions and adverts, preparing interview packs, liaising with both managers and candidates, undertaking employment checks. Update and maintain information systems used including NHS Jobs, ESR, TRAC.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description Job responsibilities
Please refer to the attached Job Description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications Essential
GCSE in Maths and English or equivalent NVQ3 in Business Administration/ Customer Service or equivalent experience
Communication Skills Essential
Demonstrates excellent written and verbal skills Ability to work with confidential material and maintain confidentiality Confident when working with staff at all levels, internal and external
Experience Essential
Administration experience within a customer care environment Excellent communication and customer service skills Understanding of confidentiality and Data Protection Act Demonstrates working knowledge of computer packages including Microsoft Office Word, Excel, Outlook Able to respond quickly in a rapid working environment Able to organise and prioritise own and other workloads to changing and often tight deadlines
Desirable
Previous experience working in the NHS/Healthcare environment
Planning & Organisational Skills Essential
Good team worker and ability to work alone Able to cope with different and competing demands Highly motivated and organised An aptitude for accuracy and detail Professional approach to work and colleagues Flexible and adaptable to change
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Dudley Group NHS Foundation Trust
Address Brierley Hill Health and Social Care Centre
Venture Way
Brierley Hill
DY5 1RU
United Kingdom
Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)