About this role
Job summary
Are you an experienced Receptionist/Clinical Administrator who is friendly, enthusiastic, forward thinking and works well within a team? Marston Forest Healthcare in Bedfordshire are looking for a highly motivated Clinical Administrator to join our team.
To provide non-clinical and clinical admin support to the Administration and Practice Management Teams, Doctors and Health Professionals, which includes reception duties and admin duties. Candidates will have the initiative and take responsibility for daily decision making; have an innovative approach to problem solving and developing services; ensure effective and efficient delivery of services to meet service demands. In addition the post-holder will be required to prepare and attend meetings as required, and work flexibly to meet departmental and service needs.
Main duties of the job
As a Clinical Administrator you will have the ability to work within a team, have strong communication skills by phone and face to face, be flexible, positive and calm under pressure. As an organisation we have ambitious plans for the future and are proactive in supporting individuals to develop portfolio careers.
About us
The population of Cranfield and Marston is expecting to double over the next 5-10 years and we are looking for an individual who has the ability to thrive in a team environment and support the implementation of our organisational plan.
We provide excellent healthcare, with both clinical staff consisting of GP's, Nurses, FCP's, Midwives, Mental Health Link Workers, Social Prescriber CAMHS, HCA's and community staff, Clinical Pharmacist and Clinical Technicians. and administrative staff, including administrative staff.
Job description Job responsibilities
The job description is attached, and the pay scale is based on full time hours of 37.5 per week. We are seeking a full time candidate, and expectations can be discussed in depth at the interview. The ideal candidate will have clear and effective communication and organisation skills, which will come naturally to them whilst supporting colleagues in the delivery of an outstanding patient experience. Having evidence of delivering a high level of customer care to patients will be vital in supporting the business in achieving its objectives.
Person Specification
Qualifications Essential
NVQ level 1 or 2 in customer care GCSE English, Maths Grade C or above
Desirable
Ability to use Systm1 software Experience in working in Primary Care/NHS Ability to use Microsoft Office, Word/Excel
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dr Imran Ismail and Partners T/A Marston Forest Healthcare
Address 59 Bedford Road
Marston Moretaine
Beds
MK43 0LA
United Kingdom
Employer's website https://marstonforesthealthcare.co.uk/ (Opens in a new tab)