About this role
Job summary
Are you an organised, customer-focused professional who thrives in a busy environment? We are recruiting for a range of exciting Band 3 Administrative and Clerical roles across several services at Moorfields Eye Hospital.
These opportunities are ideal for individuals who enjoy working with people, providing excellent customer service, and keeping multiple priorities moving at the same time. No two days are the same, so we're looking for candidates who are adaptable, proactive, and able to remain calm and effective in a fast-paced environment.
Successful candidates will be confident communicators, skilled at building positive relationships with patients, colleagues, and stakeholders. You'll be able to manage competing demands, solve problems, and contribute to delivering an exceptional experience for our patients.
To support these recruitment opportunities, we will be hosting an Assessment Day on 9 October, giving candidates the chance to showcase their skills, experience, and potential in a supportive and engaging environment.
Main duties of the job
We're looking for people who can demonstrate:
Excellent customer service and communication skills Strong organisational abilities and attention to detail The ability to manage multiple priorities simultaneously A flexible and adaptable approach to work Confidence working both independently and as part of a team A commitment to delivering outstanding patient care and service
Join us and play a vital role in supporting one of the world's leading eye hospitals while developing your career within the NHS.
About us
What's in it for You?
At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:
o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills
And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.
Job description Job responsibilities This is an exciting time to join Moorfields Eye Hospital. We are investing in digital innovation and service improvement across our organisation, including our upcoming move to the new Oriel development, which will help shape the future of eye care delivery, research and education. As part of this journey, we are looking for talented and customer-focused individuals to join our administrative and clerical teams and play a key role in supporting our patients and services. Please note these roles are based on site.
For more information and a full list of responsibilities, please see attached job description.
Person Specification
Education & Qualifications Essential
Education to GCSE level (including English and maths to GCSE A-C)
Experience Essential
Administrative experience
Desirable
Experience of working in a busy and demanding customer facing role.
Skills Essential
Proficient in the use of MS Office IT software packages (eg MS Excel, Word). Appreciation and awareness of the data protection act.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Moorfields Eye Hospital NHS Foundation Trust
Address Moorfields Eye Hospital
City Road
London
EC1V 2PD
United Kingdom
Employer's website https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)