About this role
Key Responsibilities 1. Inventory Planning & Execution
• Allocate assigned bins, areas, and tasks among team members to ensure efficient workflow. • Monitor and execute daily scanning activities as per the approved plan. • Ensure assigned bins and inventory tasks are completed within defined timelines. 2. Team Supervision
• Lead and supervise Inventory Control Assistants during daily operations. • Brief the team on daily targets, priorities, processes, and operational requirements. • Monitor individual and team productivity and ensure targets are consistently achieved. • Provide on-the-job guidance and support to team members on scanning, counting, and inventory procedures. • Ensure team members follow the correct processes and maintain discipline and productivity. 3. Scanning & Bin Management
• Oversee barcode scanning of merchandise using PDT/RF scanning devices. • Ensure all assigned bins are completed accurately and systematically. • Monitor scanning progress and identify delays, incomplete bins, or operational bottlenecks. • Conduct random checks to ensure items are correctly scanned, counted, and recorded. • Ensure misplaced, damaged, unidentified, or duplicate items are appropriately reported and addressed. 4. Inventory Accuracy & Reconciliation
• Monitor inventory accuracy and investigate discrepancies identified during scanning and stock counts. • Coordinate recounts and verification activities where required. • Ensure discrepancies are documented and escalated to the relevant supervisor/manager. 5. Productivity & Performance Management
• Track daily team performance against scanning, bin completion, accuracy, and productivity targets. • Prepare and maintain daily operational reports and productivity updates. • Identify performance gaps and take corrective action in coordination with the supervisor/manager. • Ensure productivity of Scanning targets are achieved without compromising inventory accuracy. 6. Retail Operations Coordination
• Coordinate with Retail Store Manager/In-Charge, Stockroom, and other relevant teams to ensure smooth inventory activities. 7. PDT & System Management
• Ensure team members correctly use PDT/RF scanning devices. • Report system, device, barcode, or technical issues that may impact operations. • Ensure accurate system updates and adherence to defined inventory control processes. 8. Compliance & Safety
• Ensure compliance with company inventory procedures, SOPs, and retail operational guidelines. • Promote safe handling of merchandise and equipment. • Maintain an organized and safe working environment. • Ensure proper handling of inventory to minimize stock loss, damage, and discrepancies. Qualifications & Experience
• Bachelor's degree or Diploma in Business Administration, Supply Chain, Retail Management, Logistics, or a related field preferred. • 2–4 years of experience in inventory control, stock management, warehouse operations, or retail operations. • Previous retail experience is preferred, particularly within large-scale retail, fashion, lifestyle, FMCG, or multi-store environments. • Prior experience supervising or leading a team is preferred. • Experience with PDT, RF scanners, barcode scanning, or inventory management systems is an advantage.