About this role
Store Assistant (OPS SQUAD)
Job Description: Creates a tailored shopping experience by ensuring promotional and sale merchandise is displayed timely and readily available to customers. Assesses customers' needs by actively listening and providing solutions to maximize customer satisfaction and loyalty.
Who We Are: Wiesbaden Exchange Hainerberg Shopping Center The Army & Air Force Exchange Service is committed to enhancing the quality of life for service members, military families, retirees, and veterans worldwide.
We stand for: Service to those who serve our nation Respect, integrity, and accountability Teamwork and professional growth Exceptional customer service Supporting military readiness and community well-being Providing quality goods and services at competitive prices
Job Qualifications: Completion of high school or the equivalent. Retail experience. Demonstrated willingness and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements: NOTE FOR EXTERNAL U.S. APPLICANTS: Only external U.S. applicants currently residing in Germany are eligible for consideration for this hourly vacancy. Applications from external U.S. applicants not physically present in Germany will not be considered. Per AE Regulations, U.S. Permanent Resident Aliens (Green Card holders) who are not nationals of a NATO country are ineligible for NAF employment under U.S. employment conditions and may be employed only under host-nation (local national) employment conditions.
JOB TITLE: STORE ASSOC (OPS SQUAD): JOB CODE: 5189L04-03 GRADE: T 4: CATEGORY: REGULAR PART TIME: 30.0 HPW/5 DPW; PAY RANGE: € 1964.10. APPLICANTS MUST BE ABLE TO WORK ALL SHIFTS WHICH INCLUDES, MORNINGS, AFTERNOONS, EVENING SHIFTS, WEEKENDS AND HOLIDAYS. ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE IN-STORE CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY. APPLICANTS APPLYING ON A LOCAL NATIONAL APPLICATION MUST CONTACT THE SERVICING HUMAN RESOURCES OFFICE AT 0611-72386411/412/413/410.IF YOU HAVE ANY QUESTIONS ABOUT THIS VACANCY YOU MAY ALSO EMAIL OUR OFFICE AT: [email protected].
Major Duties: Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized customer experience. Provides superior sales skills to serve the customer, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, displaying promotional fixtures, merchandise and signing, completing counts on promotional merchandise, manual price change vouchers, keeping sales area fully stocked, and cleanliness of the area. Actively communicates/promotes the benefits of Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increased customer brand loyalty. May assist in maintaining shelf labels. Performs random price verification and initiates necessary corrective action. May provide assistance to customers with completing special orders, online orders, and rain checks. May operate a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. May be required to verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance. Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Performs other duties as assigned.