About this role
Technical Sales Representative
Job Description: Technical Sales Representative – Animal Nutrition Location: North West or Limpopo, South Africa Function: Sales – Animal Nutrition Reports to: Commercial Manager Work that feeds the world At ADM, we work across agriculture, nutrition and supply chains that communities rely on every day. In Animal Nutrition, our products and expertise help customers improve animal health, performance and efficiency. As a Technical Sales Representative, you will play a key role in developing ADM’s Animal Nutrition business across North West and Limpopo. You will manage and grow existing customer relationships, develop new business opportunities and take ownership of the premix and additives portfolio in the region. This is a hands-on role combining technical customer support, sales development and market growth. You will work closely with customers and our Commercial and CD&D teams to understand their needs, provide practical solutions and turn opportunities into sustainable business growth. What you will do Customer support and technical service • Manage and develop relationships with existing customers across North West and Limpopo. • Provide day-to-day technical, commercial and order support to customers. • Review customer requests and orders and coordinate with internal teams to ensure requirements are met. • Support customers with practical nutrition and product-related questions. • Coordinate order placement and delivery, working closely with relevant internal teams. • Provide sales information and market feedback to the Commercial team when required. Sales growth and business development • Grow ADM’s customer base and sales volumes across the region. • Identify and develop new business opportunities within the animal nutrition market. • Develop the sales mix across premix, additives and raw materials, with a focus on sustainable and profitable growth. • Take ownership of the development of ADM’s additives business in the region. • Build and strengthen ADM’s market presence across multiple animal species. • Develop a strong understanding of the local market, customer needs, competitors and opportunities. Project and internal coordination • Maintain accurate and up-to-date customer and sales information in Salesforce. • Create and update Salesforce projects and tasks when required. • Track project progress and ensure actions are followed up. • Work closely with the CD&D and Commercial teams to ensure customer needs are addressed effectively. • Provide regular feedback on customer needs, market opportunities and business development activities.
: What success looks like In this role, you will help us to: • Retain and strengthen our existing customer base in North West and Limpopo. • Increase premix and additives sales volumes and develop the portfolio in the region. • Expand ADM’s customer and market footprint across multiple species. • Provide responsive, reliable and technically sound customer support. • Identify new opportunities and contribute to sustainable sales and margin growth. • Build a stronger ADM presence in the regional animal nutrition market. What you bring • Matric / Grade 12 and a tertiary qualification, ideally a BSc in Animal Science, Animal Nutrition or a related field. • At least 2 years of relevant experience in animal science, animal nutrition and/or technical sales. • Experience in a customer-facing or sales environment, ideally within the animal nutrition or feed industry. • Good understanding of animal nutrition and the ability to discuss technical topics with customers. • Strong commercial and sales orientation, with the ability to identify opportunities and develop relationships. • Good working knowledge of MS Office, including Outlook, Word, PowerPoint and Excel. • Good presentation and communication skills. • Strong planning and time-management skills, particularly when managing a territory and customer visits. • Ability and willingness to travel extensively within the assigned region. • You must be based in North West or Limpopo, South Africa. • A valid driving licence and willingness to use a company-provided vehicle are required. What will help you succeed You are comfortable working independently and taking ownership of your territory. You build trust with customers, follow through on commitments and are able to balance technical support with commercial priorities. You are also: • Customer-focused and responsive. • Well organised and attentive to detail. • A clear and confident communicator. • Self-disciplined and able to work with limited supervision. • Comfortable working under pressure and managing competing priorities. • Reliable, honest and professional in your dealings with customers and colleagues. • Dynamic, practical and willing to take initiative. Why ADM You will join a team where you can take responsibility from day one and learn through direct experience with customers, products and the wider Animal Nutrition business. Your work will have a direct impact on the growth of our business in South Africa, while giving you exposure to colleagues and expertise across Commercial, CD&D and other parts of ADM. With operations across six continents and a business connected to essential food, feed, fuel and ingredient systems, ADM offers opportunities to learn, contribute and grow across roles, functions and regions.
: #IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Culture, Engagement & Inclusion | ADM.
: About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.