About this role
AI Business Analyst
Overview: The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.
Job Description: In the assigned Job Role of Technology Consultant 1, your Area Of Responsibility will be as below: ⦁ Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements ⦁ Participate in design discussions to capture software specifications, and aid in creation of process documentation. ⦁ Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements ⦁ Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance ⦁ Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure ⦁ Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance ⦁ Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository
Your contribution to the team: ⦁ An agile mindset with effective communication and problem-solving skills. ⦁ The ability to work on majority of the areas as part of SDLC lifecycle ⦁ Passion for innovating solutions that drive progress and meet future challenges. ⦁ A proactive approach to monitoring and resolving production issues before they escalate. ⦁ Commitment to continuous learning, knowledge sharing, and fostering team development
Required Skill and Experience: Experience in Information Technology Experience with Business Analyst practices
Preferred Skill and Experience: ⦁ Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and FS capabilities ⦁ Contribute to solution architecture design by assisting in customizing modules and features of FS Domain, based on detailed business requirements ⦁ Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance ⦁ Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between applications
⦁ Develop comprehensive documentation for FS application customizations and deliver user training to facilitate effective knowledge transfer
Additional Required Qualifications: • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • This position may require relocation and/or travel to work/project location. • All applicants authorized to work in the United States are encouraged to apply.
Additional Details: Estimated annual compensation range for candidates in the below locations will be: Quincy, MA $82,534 to $104,076
EEO/About Us: Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
• Medical/Dental/Vision/Life Insurance • Long-term/Short-term Disability • Health and Dependent Care Reimbursement Accounts • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) • 401(k) plan and contributions dependent on salary level • Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.