About this role
Qualifications MINIMUM QUALIFICATIONS
• Associate’s degree from an accredited institution. • Any appropriate combination of relevant education, experience, and/or certifications may be considered. • Demonstrated experience and proficiency with personal computers and software applications including but not limited to Microsoft Office (Word, Excel, and Outlook).
PREFERRED QUALIFICATIONS
• Previous experience in a transportation role such as logistics, dispatch or data entry. • Bilingual fluency in Spanish, Portuguese, or Creole.
KNOWLEDGE, SKILLS, AND ABILITIES
• Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. • Skill in completing assignments accurately and with attention to detail. • Knowledge of federal, state, and local laws, regulations, and best practices related to the area of responsibility. • Ability to communicate effectively in English. • Ability to work under pressure and meet close deadlines in a fast-paced environment. • Ability to professionally and effectively respond to customer needs and requests for service or assistance. • Ability to follow established procedures and guidelines. • Ability to retrieve, interpret, and communicate data in varied formats. • Ability to remain alert, patient, and calm in stressful situations. • Ability to sit and view computer screen or other monitoring devices for prolonged periods of time. Revised: 05/12/2026 Responsibilities ESSENTIAL JOB FUNCTIONS Typical duties include but are not limited to:
• Assist in developing and maintaining efficient bus routes for Special Centers under the guidance of a Senior Router or supervisor. • Input and update student transportation data, stop locations, bell schedules, and special program information. • Make routine route adjustments based on enrollment changes, address updates, and school assignments. • Verify accuracy of route sheets, stop times, and driver instructions. • Respond to routine inquiries from schools, parents, and transportation staff regarding bus stops and schedules. • Provide assistance to higher-level routers on complex routing projects or data audits. • Maintain accurate records of route changes, stop requests, and assignment updates. • Maintain confidentiality of student information in accordance with FERPA and other applicable regulations. • Use two-way communication devices to relay route adjustments to operators. • Perform other job-related duties as assigned. Revised: 05/12/2026 Additional Job Information S06, $20.74, 8 hours, 255 days Compensation may increase based upon relevant education and experience.