About this role
This role involves providing direct support, supervision, and guidance to residents as they progress through their recovery journey in a structured residential setting. Key Responsibilities Provide day-to-day support to residents through supervision, intervention, and engagement Support residents with medication routines and maintain accurate medical log records Assist in arranging health appointments when required Facilitate group activities and group work sessions Support Key Workers with care plans and resident casework Record resident activities and progress on internal systems (e.g. ECASS) Report all serious incidents to the Team Leader / Key Worker in line with safeguarding policies Maintain a safe, secure, and high-quality living environment Mediate disputes and encourage cooperation through brief interventions Assist with referrals and linking residents with relevant community services Complete administrative duties including documentation, reports, and incident logs Actively participate in staff meetings and team communication Adapt to changing priorities in line with organisational needs Teamwork & Professionalism Work collaboratively with the Centre Manager, Key Workers, and wider staff team Demonstrate a positive, professional, and enthusiastic attitude at all times Represent Tiglin Challenge positively when engaging with residents and external agencies Maintain professional boundaries, self-awareness, and conflict-resolution skills Skills & Attributes Strong interpersonal and communication skills Ability to support individuals with complex needs Good organisational and record-keeping skills Ability to work independently and as part of a team Willingness to learn internal systems and safeguarding procedures (training provided) Previous experience is desirable but not required, in line with CE ethos. CE Scheme Skills