About this role
Job summary
Hourly Rate: £12.71
30 to 37.5 hours a week
We are seeking a Receptionist to join our friendly, professional team where you will be the first point of contact for all patient care needs. The role is extremely varied so no two days will be the same.
Main duties of the job
Greet and assist patients with a warm and professional manner
Manage appointment bookings and patient enquiries efficiently
Maintain patient records and ensure confidentiality
Complete tasks assigned to the reception team
File, print, and distribute prescriptions
Handle telephone calls and direct them to the appropriate departments
Manage patient registrations
Provide administration cover when required
About us
Talybont Surgery is a GP Practice in Pontarddulais committed to providing friendly, comprehensive care to its patients. We have four Partners, two Salaried GPs, two Pharmacists, three Nurses, a HCA, a Mental Health Practitioner and an exceptional administration and reception team. We are a single site and serve approximately 10,000 patients.
Job description Job responsibilities
Are you a friendly and organised individual with a passion for helping others? Talybont surgery is looking for a dedicated Receptionist to join our close-knit team. This position requires a detail-oriented individual with excellent organisational skills and the ability to multitask in a fast-paced environment. As a Medical Receptionist, you will be responsible for handling telephone calls, booking appointments, completing tasks allocated to the reception team, and providing administration cover when needed. Your contribution will be vital in supporting our clinical team and enhancing patient care.
What we Offer
NHS Pension
Sick pay
Employee Assistance Programme
On-site parking
Discount at local pharmacy
Why join us?
Be part of a supportive and friendly team
Opportunities for professional development and growth
Contribute to providing excellent patient care in your community
Person Specification
Qualifications Essential
N/A
Desirable
Business Admin Level 2 or equivalent
Experience Essential
Use of computer systems Making and answering telephone calls in a friendly and professional tone
Desirable
Working in a GP practice Use of EMIS, Docman, Accurx, EPS, Teams and Medlink
Additional criteria Essential
Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive attitude with a willingness to learn and adapt in a varied role Ability to work in fast-paced environment and handle multiple tasks
Desirable
Basic Welsh speaking
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name GP Practice in Wales
Address Tal-y-bont Surgery
Station Road
Pontarddulais
SA4 8TJ
United Kingdom
Employer's website https://gpwales.co.uk (Opens in a new tab)