About this role
Job summary
An exciting opportunity has come up for an enthusiastic, competent and ambitious person to join the Thoracic Surgery Team as our Thoracic Cancer Pathway Co-ordinator and Schedular.
We are recruiting for a Cancer Patient Navigator who shares our ambition and vision to deliver the best patient focused care and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
To support the implementation of the NHS Cancer plan by providing dedicated and effective support to multi-disciplinary teams, working with team members to facilitate the delivery of high quality care for cancer patients.
We may close the advert early if sufficient appropriate applications have been received.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To navigate and support patients through the cancer pathway using own judgement and initiative, utilising specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.
To co-ordinate appropriate investigations required, signpost patients to appropriate support and assist with 'Making every Contact Count' to ensure the delivery of patient care is of the highest standard and those patients and their families are treated with dignity and respect.
To utilise iPM/iSOFT/CRIS and other systems/databases to track patient and upload relevant cancer data.
To be able to utilise somerset cancer register, blue spier to tract patient could be added.
To help maintain existing databases of patients coming through the pathway.
To provide accurate and timely updates for weekly Cancer Services Meetings
To schedule and communicate to patients regarding the management of their operation dates.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description Job responsibilities
Coordinate care for patients coming through the 2WW Pathway. Work with a range of clinical and non-clinical staff in the cancer pathway. Provide and receive complex information about patient care and interpret the patient plan for other clinicaland non-clinical staff. A key aspect of this role involves daily communication with patients, relatives and carers and other healthprofessionals. The information and nature of communication required is sensitive due to the nature ofcancer and therefore communication in this context requires a high degree of empathy, understanding,diplomacy, honesty, and integrity. To have a good knowledge and understanding of the Thoracic Cancer Pathway and an understanding ofthe radiology tests arranged, and further tests that may subsequently be requested. To provide non-clinical advice and information using good communication skills to navigate patientsthrough what will be a time of great anxiety and where patients may be highly distressed. Assist with requesting extra investigations as required e.g., blood tests. Following up and tracking results and acting on results in a timely, appropriate manner. Support the delivery of patient education using Making every Contact Count. Provide basic advice and refer on or signpost to other sources of support. Co-ordinate and organise appointments and assessments as required and to exchange that informationclearly and concisely dealing with anxiety, cultural or language difficulties. Plan and organise complex programme for co-ordination of patient pathway. Co-ordinate handover with other Teams to facilitate safe and effective transition of care between servicesto provide seamless support for patients. Facilitate communication between different clinical services to provide speedy service for patients withsuspected cancer. Document and monitor all aspects of care coordination and service delivery, supporting data collection foraudit. To ensure that high standards of documentation and care planning for patients are maintained. Coordinate care for patients coming through 2ww pathway and national optimum lung cancer pathway, andtargeted lung health check For further details please see attached JD&PS.
Person Specification
Qualifications Essential
NVQ Level 3 in Business and Administration or equivalent level of qualification/ equivalent demonstrable experience Recognised work processing / typing qualification. Willing to undertake further learning and development courses
Desirable
Previous demonstrable experience of staff development and performance management.
Attributes and Abilities Essential
Able to use own initiative and work without supervision Effective organisation skills Ability to communicate both verbally and non- verbally on a daily basis with people at all levels
Desirable
Ability to facilitate change within the work area
Knowledge & Experience Essential
Relevant health or administration demonstrable experience Demonstrable experience within a similar role or equivalent
Desirable
Proven knowledge of National Cancer Waiting Times targets Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies Proven knowledge of Thoracic Cancer Pathway and potential interventions and terminology
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Plymouth NHS Trust
Address University Hospitals Plymouth NHS Trust
Derriford Road
Plymouth
PL6 8DH
United Kingdom
Employer's website https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)