About this role
Job summary
An exciting opportunity has arisen for an experienced and motivated Assistant Service Manager to join Women's and Neonatal Services at North Middlesex University Hospital.
This role provides an opportunity to work at the heart of a busy and continually evolving service supporting Obstetrics, Maternity and Neonatal care. The post holder will work closely with the Service Manager, Clinical Leads, Matrons and multidisciplinary teams to support the delivery of high-quality services for women, babies and their families.
The successful candidate will play a key role in supporting service performance, patient access, workforce management and the effective delivery of administrative and operational functions across the department. They will be expected to demonstrate strong leadership skills, sound judgement and a proactive approach to problem-solving, whilst building positive working relationships with a wide range of stakeholders.
This position is suited to an experienced NHS manager who enjoys working in a fast-paced environment and is comfortable balancing day-to-day service demands with the need to support longer-term service objectives. The ability to remain organised, resilient and adaptable, whilst maintaining a focus on patient experience and service quality, is essential.
Main duties of the job
The post holder will work closely with the Service Manager and Clinical Leads and will be responsible for supporting the operational management and delivery of Women's and Neonatal Services, including Obstetrics, Maternity and Neonatal services at North Middlesex University Hospital. The role will deputise for the Service Manager as required and provide day-to-day leadership to administrative and operational teams to ensure the delivery of safe, effective and patient-centred services.
The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with multidisciplinary teams, internal and external stakeholders to ensure the continued delivery of high-quality care and an excellent patient experience. This requires the ability to achieve objectives through influence, collaboration and effective stakeholder management.
About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free shared commitments Essential
Demonstrable ability to meet the Trust shared commitments
Education and professional qualifications Essential
Degree level qualification or equivalent experience in a healthcare management setting Management or leadership qualification or equivalent experience Evidence of continuing professional development
Desirable
Further management training
Experience Essential
Experience of service management within an NHS setting Experience of leading and motivating teams Experience of operational performance management Experience of service improvement and change management Experience of managing administrative services and patient pathways Experience of budget management
Desirable
Experience of business case development and service planning
Skills and aptitudes Essential
Strong leadership and people management skills Excellent written and verbal communication skills Ability to influence and negotiate effectively Strong analytical and problem-solving skills Ability to interpret complex information and make decisions Knowledge of NHS performance standards including Maternity and Neonatal access targets Knowledge of governance and risk management processes Competent in Microsoft Office and NHS IT systems Knowledge of service improvement and project management methodologies
Personal qualities and attributes Essential
Demonstrates Royal Free shared commitments and values Able to work independently and use initiative Organised and able to prioritise competing demands Resilient and adaptable in a changing environment Collaborative and approachable leadership style Commitment to improving patient experience and service quality Flexible approach to service needs
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address North Middlesex University Hospital
Sterling Way
London
N18 1QX
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)