About this role
Job summary
Exciting opportunity - Come and join us.
Don't miss out on this opportunity to join the North Urgent Community Response Team. We are looking for a Healthcare Assistant who enjoys the diversity and variety of caring for patients in crises within their own home, as well as supporting people to have the best possible quality end of life care.
Main duties of the job
This role involves providing personal care, wound care, providing prescribed equipment and working alongside colleagues to respond to service needs. Good communication and collaboration as part of the Urgent Community Response nursing and therapy team is essential. You will have regular supervision and professional development opportunities.
Urgent Community Response is a short term service, we make people safe and refer them on to other appropriate services as needed. Our focus is primarily admission avoidance to secondary care, keeping people safe in their own homes, including people at the end of their life, and also supporting discharges from secondary care or in-patient units.
Urgent Community Response also offers opportunities with working in our Virtual Ward Service to support acutely unwell patients in their own home with virtual monitoring and phlebotomy.
About us
We are recruiting an additional Band 3 Healthcare Assistant to the Urgent Community Response team at this Outstanding organisation. Working alongside our existing HCAs, our nurses and therapists, you will assist in ensuring the continued successful delivery of this service.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description Job responsibilities
Main Duties & Responsibilities.As part of the Urgent Community Response Team, you will be required:
To contribute to the delivery of care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
To work within the Urgent Community Response Team to prevent unnecessary admission to hospital
To work within the Urgent Community Response Team to support earlydischarge from hospital
To work with all health care professionals, and statutory/non statutory agenciesto provide a seamless, integrated service to our service users.
Person Specification
Qualifications Essential
NVQ Level 3, or equivalent knowledge and experience Good general education, including GCSE Grace C in English and Maths
Desirable
Additional Competencies in woundcare Completed relevant palliative education / skills
Knowledge, Skills and Abilities Essential
Experience of working within a health or social care setting Able to Communicate effectively using the English language in both verbal and written form Good interpersonal skills Able to work as part of a team Highly motivated Able to provide high standards of care Tact and diplomacy Empathy and sensitivity Ability to use own initiative Awareness of the need to escalate to senior staff Good observational and reporting skills Ability to manage stressful situations Work flexibly to accommodate patient/service needs
Desirable
Experience of working within a community care setting Knowledge of SystmOne Experience of end of life care
Personal Qualities Essential
Professional appearance The ability to: kneel, bend & stoop, and work in cramped environments Manoeuvre limbs of around 5-6kg Manoeuvre patients using handling aids Be reliable
Desirable
Awareness of UCR service Experience of working within a MDT
Other Essential
The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional levels of checks as part of the employment process i.e. roles which come into contact with children, vulnerable adults or their families Must hold full and valid driving licence and have access to a vehicle Be able to make own travel arrangements to patients, clinics, base and meetings as required This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are 8am-8pm 365 days per year
Desirable
Well written, personalised application
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East of England Community Health and Care NHS Trust
Address 1 Mill Close
Aylsham
NR11 6LZ
United Kingdom
Employer's website https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)