About this role
Job summary
The post holder must understand all aspects of a patient's pathway from referral to treatment including the following:
- Reading and understanding patient case notes
- Receipt and entry of the referral
- Booking and cancelling outpatient appointments
- Post session recording of outpatient attendances
- Adding patients to day case / inpatient waiting lists
- To Come In (TCI) offers, deferred treatment and pause periods
- Admitting, transferring and discharging patients
- RTT status code at all points of the patient pathway
- How to correct PAS entries.
Adding / removing patients on the Patient Tracking List (PTL) and ensuring patients are booked in accordance with the Trust Elective Access Policy.
Ensure PTL records are accurate by cross checking with a range of sources from patient letters to patient case notes.
Please see Job Description for full details
Main duties of the job
The post holder must understand all aspects of a patient's pathway from referral to treatment including the following:
- Reading and understanding patient case notes
- Receipt and entry of the referral
- Booking and cancelling outpatient appointments
- Post session recording of outpatient attendances
- Adding patients to day case / inpatient waiting lists
- To Come In (TCI) offers, deferred treatment and pause periods
- Admitting, transferring and discharging patients
- RTT status code at all points of the patient pathway
- How to correct PAS entries.
Please see Job Description for full details
About us
Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/
Job description Job responsibilities
In summary the post holder will have:
Excellent knowledge of the 18 week rule suite and associated guidelines and presviosu NHS experience. Experience of clinical systems and referencing clinical documents and diagnostic results. The ability to actively manage the administrative processes associated with patient pathways and review the functioning and effectiveness of clinical teams. The ability to work effectively as part of the onsite validation team to ensure that pathways are validated and corrected. The ability to ensure extensive feedback on validations completed on a pathway basis and to give an audit trail of the validations fulfilled on a daily basis. To be able to utilise the MS Excel application as required to record validations. To be able to communicate well with all team members including multidisciplinary teams as well as patients and relatives as required.
Person Specification
Education Essential
Educated to GCSE standard or equivalent Achieved Grade C in English Language & Maths GCSE or equivalent.
Desirable
Educated to A Level standard or equivalent.
Experience Essential
Previous experience in RTT validation. Previous administrative or clinical experience Use of Electronic Patient Record or other hospital patient administration systems.
Desirable
Knowledge of iCS, Sunquest ICE, CRIS (PACS) or similar hospital systems.
Skills & Knowledge Essential
Good oral and written communication. Ability to work well with other departments and staff groups. Strong knowledge of MS Office and MS Outlook
Desirable
Good knowledge of the processes within a hospital setting.
Attributes Essential
Ability to use initiative Ability to work under pressure. Ability to work independently and proactively.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal National Orthopaedic Hospital NHS Trust
Address Royal National Orthopaedic Stanmore Site
|Brockley Hill | Stanmore | Middlesex | HA7 4LP
Stanmore
HA7 4LP
United Kingdom
Employer's website https://www.rnoh.nhs.uk/ (Opens in a new tab)