About this role
Job summary
Two reception roles required. This is in addition to the maternity post.
Please specify which job you are applying for i.e. Role 1 or Role 2.
Reception Role 1 Hours:
Wednesday 12pm - 5.30pm
Friday 8.30am - 7pm
Reception Role 2 Hours:
Monday 12pm - 6pm
Tuesday 12pm - 5.30pm
Friday 8am - 12.30pm
The successful applicant will require good keyboard skills.
Previous experience in a health environment is an advantage, but not essential as full training will be given.
It is essential that you are able to cover for sickness and holidays above your contracted hours.
Informal enquires welcome to Alison Leigh (Reception Lead) or Kara Eaves (Practice Manager), on 0114 240 3159.
Main duties of the job
Open the premises. Receive and greet patients on arrival.Receive and direct incoming calls from Total Triage. EMIS clinical system, full training will be given. General enquiries, explain surgery procedures both at the reception desk and by telephone. Scan & file clinical correspondence onto patients medical records. Home Visit requests. Process repeat prescription requests. in Process messages and requests from many different sources, both internal and external. Liaise with other agencies, e.g. district nurses, social services, ambulance service on request. Check clinical fridges to ensure correct temperature is maintained. Open incoming mail. Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters. Cover for reception colleagues on a rota basis, minimal. Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering. Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.
About us
We are a training practice consisting of:
4 partners
1 salaried GP
2 Practice Nurses
2 Healthcare Assistants
Phlebotomist
Reception Team
Secretarial Team
Management
Primary Care Network Staff
Job description Job responsibilities
Main duties of the job
Open the premises. Receive and greet patients on arrival. Receive and direct incoming calls from Total Triage. EMIS clinical system, full training will be given. General enquiries, explain surgery procedures both at the reception desk and by telephone. Scan & file clinical correspondence onto patients medical records. Home Visit requests. Process repeat prescription requests. in Process messages and requests from many different sources, both internal and external. Liaise with other agencies, e.g. district nurses, social services, ambulance service on request. Check clinical fridges to ensure correct temperature is maintained. Open incoming mail. Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters. Cover for reception colleagues on a rota basis, minimal. Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering. Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.
Person Specification
Experience Essential
Experience working within a team
Desirable
Experience of working in a GP practice desirable, but NOT essential.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Grenoside Surgery
Address Grenoside Surgery
60 Greno Crescent
Grenoside
Sheffield
S35 8NX
United Kingdom
Employer's website https://www.grenosidesurgery.com/ (Opens in a new tab)