About this role
Job summary
We are looking for an experienced Driver/Fitter to join the Community Equipment Stores Delivery Team.
The service provides vital equipment to support independent living and to help facilitate end of life care in the local community.
The role involves the delivery and installation of this equipment as well as diagnosing and identifying equipment issues and repairing equipment where possible.
This is a fast paced service. Are you a motivated, enthusiastic and energetic person that we are looking for?
Main duties of the job
To work well both independently and as a team member. To provide timely installation and collection of community equipment, providing a high-quality rapid service for patients in the service users homes ensuring that due regard is given to manufacturers instructions and Health & Safety Requirements.
To be flexible and adaptable, carrying out tasks that change dependant on service needs, keeping the client at the centre of this episode of care.
About us
Flexible working will be considered for all roles.
North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.
Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).
They underpin everything we do and everything we aspire to be as an organisation.
Our mission
We will be exceptional for our patients, our communities and each other
Our vision
We will be a great organisation providing excellent healthcare and opportunities to work and learn
Our values
Kind: We are caring, supportive and respectful to everyone Open: We are honest, transparent and open to new ways of working Fair: We listen, value our differences and are inclusive to all One team: We work well together and with our communities
Job description Job responsibilities
Job Purpose:
To drive the Trusts vehicle(s) in order to provide a delivery, collection and exchange service. Installation of equipment in the service users homes ensuring that due regard is given to manufacturers instructions and Health & Safety Requirements.
To work as part of a team dedicated to the provision of an efficient client orientated logistics service
Duties and Responsibilities:
To agree priorities for own work area with your Line Manager.
To drive Trust vehicles
To work as a two-person team in relation to the delivery, installation, fitting, or dismantling and collection of often heavy/awkward equipment
To work as a single person in the delivery and/or collection of equipment appropriate for one person to safely manage independently and provide installation/assembly as is required.
To undertake a visual risk assessment in the clients home to ensure safe lifting, fitting and on-going use of the equipment.
To undertake strict equipment handover procedures with clients/carers, including the adjustment and/or installation of items, in accordance with the manufacturers instructions. Give clear instruction in the use of the equipment.
To deliver/collect equipment with consideration of client/carers needs providing a timed/scheduled visit when necessary to co-ordinate with others.
To use the route planning facility for the delivery/collection of equipment, taking into consideration delivery instructions. Taking into consideration delivery instructions to ensure optimum use of allotted time and route.
To drive Trust vehicles in a safe and careful manner, to be able to navigate across the Trusts geographical footprint, using satnav or own knowledge of the designated borough.
To be responsible for the care of the vehicles including cleaning, completing safety checks/maintenance (oil, water, tyre checks) on hand held devices and reporting faults to line manager.
To be responsible for the security of the vehicle and its contents by ensuring the vehicle remains locked when the post holder leaves the vehicle for any reason, eg collecting /delivering of equipment at clients home.
To be in contact with the equipment stores by mobile phone during the day as required and in accordance with lone working policy.
To communicate with clients and carers in a sensitive and courteous manner both face to face and on the phone.
Ensure clients and carers are provided with manufacturers instructions for use, and information in regard to the Community Equipment Stores, and an emergency contact number in case of an equipment failure outside normal working hours.
Ensue a signature and date either by the client or carer is collected on the hand held device to keep the Stores IT system up to date.
To maintain records, both manual and computerised to Trust standards, verifying the accuracy of equipment codes and delivery areas, respond to information logged on handheld devices.
To treat and store confidential information in line with information governance policy.
To be conversant with the services computer system and to demonstrate competence in the use of handheld devices.
To be responsible for the correct completion and data input on the handheld devices.
To be responsible for own workload that is issued each day, to support providing a quality service to users.
Responsible for ensuring your own work is carried out in a timely manner
To feed back any issues, queries to the Line manager on returning to the Community Equipment Stores.
To advise the Line Manager of any circumstances which give cause for concern in relation to client care or health and safety/ safeguarding. Prompt reporting and recording of incidents, accidents and near misses
To ensure all equipment functions and is safe to use by the user/carer etc.
To be fully conversant with the Community Equipment Services Standard Operating Procedures and adhere to processes and procedures.
To be aware of the statutory regulations which applies to equipment safety inspections. (LOLER, COSHH, SSOW)
To support warehouse duties when needed, such as manning the front desk, acceptance testing, stock control, working in the decontamination area, maintenance checks, completing the pick etc
To liaise effectively with internal and external stakeholders and the general public.
To always maintain composure and professionalism
Please see Full Job Description attached.
Person Specification
Relationships Essential
If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Qualifications Essential
NVQII or City & Guilds or relevant experience in logistics and warehousing. IT experience
Right to Work Essential
Do you currently have the unrestricted right to work in the UK? If appointed, will you require sponsorship under a UK work visa route (now or in the future)? Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.
Skills and Knowledge Essential
Good communication skills Ability to work autonomously Knowledge of risk assessment management Able to work under pressure to deadlines in a physically demanding work environment Numerate, literate and able to follow documented Standard Operational Procedures
Desirable
Knowledge of infection prevention control Technical knowledge of powered and manual equipment
Experience Essential
Logistics Delivery Service Warehouse Systems Hand held scanner/PDF Customer service Driving long and short wheel base vans Health & Safety work practices
Desirable
Understanding of medical equipment Installation/fitting of medical equipment in peoples homes Experience of manual handling of equipment
Job Specific Requirements Essential
The ability to travel independently across the Trust
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Cheshire and Mersey NHS Foundation Trust (BCH)
Address Europa Point
Europa Boulevard
Warrington
Cheshire
WA5 7YS
United Kingdom
Employer's website https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)