About this role
Job summary
To provide a comprehensive administrative service to identified medical teams within the North Manchester Division. The post holder will act as a PA for a number of consultants and line manage the bases medical support secretaries, where applicable to ensure all work is completed in a timely manner.
The Medical Secretary will undertake general office duties including the typing of medical and other correspondence and actioning any requirements identified within the typing. They will be responsible for the management of administrative duties within their area of work including; ensuring the allocation of discharge summaries and their timely completion, updating and circulating the on-call rota as required, answering and managing calls from patients and their carers / relatives and other health and social care professionals.
They will be responsible for supporting the Trust in achieving relevant performance targets.
Main duties of the job
Undertake audio and clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
Deal with any enquiries using judgement and always observing patient confidentiality.
Liaise with General Practitioner regarding clinic and domiciliary visits.
Liaise with outside agencies, including Social Services, Coroner's Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.
Liaise on behalf of your consultants with multi-disciplinary team members regarding requirements for joint outpatient's work/care programming activity.
Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
Ensure all discharge summaries are allocated and completed within agreed process and timeframe.
Check the patient's status, check that X-rays, follow up appointments etc. have been booked when mentioned in correspondence / discharge correspondence using the EPR systems. Ensure demographic details are correct and amend where necessary.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
See attached detailed job description and person specification:
Staff benefits
Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts
Person Specification
Experience Essential
Experience in working in a busy office environment.
Desirable
Secretarial/admin experience
Education Essential
Maths and English or equivalent
Desirable
Audio/typing qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address North View Hospital
North Manchester General Hospital
Crumpsall
M8 5RB
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)