About this role
Job summary
Join our friendly and dedicated Renal Team as a Ward-Based Housekeeper. This is a rewarding role where you will make a real difference to patients receiving specialist renal care, helping to create a clean, safe, welcoming environment for patients, visitors and staff.
Working across Langley Ward and supporting the Acute Renal Service, you will be an important member of the multidisciplinary team. Your role will include maintaining high standards of cleanliness, supporting infection prevention measures, managing stock levels, assisting with meal services, and ensuring ward areas remain organised and patient-focused. No two days are the same, and your contribution will play a key part in delivering excellent patient care.
We are looking for someone who is caring, reliable, organised and takes pride in their work. You will need good communication skills, a positive attitude and a commitment to maintaining a safe and compassionate environment for some of our most vulnerable patients.
Our team is supportive, welcoming and committed to working together. We value everyone's contribution and encourage a culture of kindness, respect and continuous improvement. We live our PRIDE values every day by putting patients first, respecting one another, acting with integrity, striving to do our best, and supporting innovation and learning.
Main duties of the job
As a Ward-Based Housekeeper, you will play a vital role in supporting the delivery of safe, high-quality care for patients receiving renal treatment on Langley Ward and within the Acute Renal Service. You will be responsible for maintaining a clean, safe and welcoming environment, supporting infection prevention and control standards, ensuring ward areas are organised and well stocked, assisting with meal and beverage services, and helping create a positive experience for patients and visitors.
We are looking for someone who is reliable, organised, takes pride in their work and enjoys working as part of a busy multidisciplinary team. You will need good communication skills, attention to detail, and the ability to work independently while recognising when to seek support.
Typical decisions you will make include:o Prioritising cleaning and housekeeping tasks throughout the day to ensure patient areas remain safe, hygienic and welcoming.o Identifying when stock levels of essential supplies are running low and taking appropriate action to replenish or escalate shortages.o Recognising environmental concerns such as spillages, hazards, equipment issues or infection control risks and deciding when immediate action or escalation is required.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description Job responsibilities
If you are looking for a role where you can make a meaningful difference, work with a great team and be part of a service that truly values its staff, we would love to hear from you.
You will work closely with nursing, medical and support staff to maintain high standards of cleanliness, dignity and patient comfort. Your contribution will directly support patient safety, infection prevention and the efficient running of the ward and renal service.
This is a rewarding role for someone who enjoys helping others, takes pride in delivering excellent standards, and wants to be part of a supportive team committed to delivering outstanding patient care.
^above text is from the job overview and main duties of the role (over character limit)
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Skills Essential
Ability to work in an organised and timely manner. Able to work as part of a multidisciplinary team
Experience Desirable
Personal experience in health care setting
Attitude, aptitude Essential
Able to work within a changing environment Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Qualifications Essential
General education to GCSE Level Basic literacy and numeracy skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Norfolk and Norwich University Hospital
Address Norfolk and Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)