About this role
Job SummaryAbout the Position: About the Position: The incumbent of this position serves as Public Safety Telecommunicator for the US Army Installation Management Command, in the Directorate of Emergency Services Fire Protection and Prevention Division in Fort Carson Colorado. ***Note: Multiple positions may be filled from this announcement.***
QualificationsWho May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Operating emergency dispatching and/or communications equipment; 2) Questioning callers to determine problems and nature of calls; 3) Communicating effectively with police, fire, or medical personnel during emergencies. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.
Major DutiesOperates supporting communication equipment to include administrative and direct line telephones to include crash phones and Language Line, Telecommunications Devices for the Deaf (TDD), conventional and interoperability radio systems.Operate computer-based hazardous materials databases to provide field units with accurate information during emergencies.Coordinates with internal units and agencies to conduct alarm testing. Works with Fire Prevention to perform fire drills at schools and Child Development Centers assists in troubleshooting malfunction alarms.Answers 911 calls, conducts emergency and non-emergency call processing using Computer Aided Dispatch (CAD) consoles or CAD capability through 911 modernization, if applicable, and or Land Mobile Radios (LMR).Processes and prioritizes incoming alarms with or without visual indicators to determine an appropriate response.