About this role
Are you ready to get ahead in your career?
• We want to empower you to turn your ambitions into achievements. • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Segment Strategy & Planning:
• Develop and own the comprehensive strategy for the segment, aligning with overall company goals, for immediate and long term goals • Define the target market, customer profile, value proposition, and competitive positioning for the segment. • Conduct market research, competitive analysis, and customer segmentation to identify opportunities and challenges. • Set clear objectives, KPIs, and targets for the segment's performance. • Inform, align, influence, and enable senior management and board members to make strategic decisions that drive growth within their segment. Financial Performance & Growth:
• Own or significantly contribute to the segment's P&L, driving revenue growth, managing costs, and improving profitability. • Develop and execute initiatives to acquire new customers and expand relationships with existing ones within the segment. • Forecast segment performance and report regularly to senior leadership. Go-to-Market (GTM) Execution:
• Define and optimise the GTM strategy for the segment, including sales channels, marketing campaigns, pricing, and partnerships. • Collaborate closely with Sales, Marketing, Product, and Customer Success teams to ensure effective execution of the GTM plan. • Ensure sales teams are equipped with the necessary tools, training, and messaging for the segment. Market & Customer Insight:
• Act as the internal expert and advocate for the segment. • Gather deep insights into segment-specific customer needs, pain points, buying behaviours, and industry trends. • Provide feedback to Product Management and Engineering teams to influence product roadmap and development based on segment requirements. Team Leadership & Development (If Applicable):
• Lead, mentor, and develop a high-performing team dedicated to the segment • Foster a collaborative, results-oriented, and customer-centric culture within the team. • Manage team performance, conduct reviews, and support professional development, including management of non-performers to drive favourable results Cross-Functional Collaboration:
• Build strong relationships and collaborate effectively with leaders across Sales, Marketing, Product, Finance, Operations, Legal, and Customer Success to ensure alignment and support for segment initiatives. • Champion the needs of the segment across the organisation. Performance Monitoring & Reporting:
• Track and analyse key performance indicators (KPIs) for the segment (e.g., revenue, customer acquisition cost, customer lifetime value, market share). • Prepare and present regular reports on segment performance, insights, and strategic recommendations to executive leadership. Additional Qualities:
• Attention to detail. • Ability to operate at both a strategic level (1000 feet) and an execution level (ground level). • Strong sense of ownership.
What’s next?
• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.