About this role
Ref 2578383 \| Date: 11 Sept 2026  Our client is seeking a Customer Security Response Specialist to support customer assurance activities and strengthen trust with enterprise customers. In this role, you will coordinate security responses, manage compliance\-related requests, and collaborate with cross\-functional teams to deliver high\-quality customer\-facing security information. Customer Security Response Specialist \- 3 months \- Geneva Our client is an innovative technology company with a strong focus on security, compliance, and customer trust. They operate in a fast\-paced international environment and are committed to continuously improving their security and governance capabilities. **Description** * + Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests. + Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information. + Translate complex technical and security concepts into clear and customer\-friendly responses. + Collect, validate, and maintain supporting evidence for customer requests. + Ensure consistency, accuracy, and confidentiality across all customer communications. + Track open requests, stakeholders, deadlines, and response ownership. + Maintain and improve reusable response repositories and knowledge bases. + Review security\-related contractual clauses and provide technical feedback. + Support negotiations by partnering with Legal and Sales teams on security requirements. + Contribute to the enhancement of customer trust platforms and governance processes. + Develop and refine AI\-powered workflows and prompts to improve operational efficiency. **Profile** * Experience responding to enterprise security questionnaires, audits, or customer assurance requests. * Background in Information Security, GRC, Compliance, Risk Management, or a related field. * Good understanding of SOC 2, ISO 27001, GDPR, and security best practices. * Knowledge of cloud security principles and security architecture concepts. * Excellent written communication skills with the ability to simplify technical information. * Experience working with cross\-functional stakeholders in a dynamic environment. * Strong organisational and project coordination skills. * Able to manage multiple priorities and deliver against tight deadlines. * Comfortable reviewing documentation and supporting contract\-related discussions. * Familiarity with AI tools and an interest in process automation and prompt engineering. * Detail\-oriented, proactive, and able to work independently. * Fluent English required; French is strongly preferred **Job Offer** * Opportunity to work closely with senior security leaders on business\-critical initiatives. * Exposure to international customers, modern security frameworks, and innovative technologies. * Dynamic contract assignment with the possibility of extension and continued professional development. jpid7d6b0f7jm jpit0937jm jpiy26jm