About this role
Director of Operations Location: Nashua, NH Salary: $120,000 - $150,000 + 25% Bonus + Benefits Benefits: Health, 401k w/ 7% Match, Holidays, PTO Job Type: Full-Time, On-site Typical Hours: Monday – Friday, 8am – 5pm Relocation assistance is available Director of Operations Description Our client in the commercial lighting industry is looking for a Director of Operations to join their team in Nashua, NH. Reporting directly to the President, you’ll lead the day-to-day operations while bringing structure, improved systems, and energy to a growing team. This is a high-autonomy role for an operations leader who wants full ownership of operations and a direct line to the President, with a clear path to grow into a GM/VP-level role as the company scales. This is a great opportunity to make a meaningful impact on the company’s growth and success. Director of Operations Responsibilities • Lead and develop the operations team (4 direct reports) • Establish consistent processes and best practices to improve efficiency and execution • Own inventory forecasting, material requirements, purchasing, and stock/transfer management • Lead the implementation and optimization of NetSuite and related operational systems • Partner with Project Managers to improve planning, documentation, and operational execution • Identify inefficiencies and reduce unnecessary costs including freight and rush shipments • Manage the company's safety program and ensure compliance with OSHA requirements • Oversee product returns, claims, and resolution with internal teams and external partners • Manage multiple priorities and projects while meeting deadlines and customer commitments • Partner directly with the President on operational initiatives and business growth Director of Operations Qualifications • 5+ years of hands-on experience in operations within distribution required • Ability to scale and adjust to shifting priorities and changing business needs required • Experience leading and developing teams required • Proficiency with ERP, inventory management, or similar systems required • Experience improving processes and operational efficiency required