About this role
Fauna Robotics is hiring a Logistics Coordinator to own day-to-day shipment coordination across our robotics hardware network. This role manages inbound and outbound logistics through our logistics provider across suppliers, contract manufacturers, Fauna manufacturing, warehouses, suppliers, and customers. You are Fauna's central operational interface for shipment activity: coordinating each shipment, maintaining visibility through delivery, resolving exceptions, and ensuring clean handoffs across the network. Key job responsibilities • Own coordination of every inbound and outbound shipment through delivery, using our logistics provider as the primary freight execution partner. Maintain real-time shipment status and ETAs. • Coordinate shipment requirements and handoffs across suppliers, contract manufacturers, suppliers, Fauna manufacturing, warehouse partners, customers, and additional logistics locations as the network expands. • Provide accurate shipment requirements and documentation inputs, including BOLs, packing lists, commercial invoices, customs information, delivery instructions, and special handling requirements. • Drive delays, exceptions, missing information, customs issues, failed deliveries, and other disruptions to resolution with the logistics provider and relevant partners. • Coordinate inbound receiving and outbound fulfillment with Manufacturing, Inventory, warehouses, contract manufacturers, and the logistics provider so material and finished goods reach the correct destination on time. • Maintain accurate shipment records and reconcile what was shipped, received, transferred, or delivered. Communicate shipment status, risks, and ETAs to relevant stakeholders. • Maintain working knowledge of freight booking, carrier coordination, shipment documentation, and basic import/export requirements so you can directly execute shipments when needed. Escalate trade compliance issues appropriately. • Identify and fix logistics process gaps across Fauna, the logistics provider, warehouses, and manufacturing partners to improve lead time and reliability.