About this role
*About Us*
Latitude Health is a multidisciplinary health clinic offering services such as physiotherapy, chiropractic care, massage therapy, and other allied health treatments. We are committed to delivering high-quality, patient-centered care in a supportive and collaborative environment.
*Position Summary*
We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a key role in creating a positive patient experience while ensuring the smooth day-to-day operation of the clinic. This position is ideal for someone who enjoys working in a fast-paced healthcare environment and has excellent customer service and administrative skills.
*Key Responsibilities*
* Welcome and check in patients in a friendly, professional manner * Answer phone calls, respond to inquiries, and assist with bookings * Support a positive and comfortable clinic experience for all patients
*Clinic Operations Support*
* Assist with scheduling appointments and managing practitioner calendars * Help maintain smooth patient flow and minimize wait times * Light housekeeping duties to ensure the reception and common areas are clean and organized
*Administrative Tasks*
* Support patient intake, forms, and documentation * Assist with billing, payments, and insurance processing (training provided) * Maintain accurate and confidential patient records
*Qualifications*
* Strong communication and interpersonal skills * Experience using Jane App is preferred * Experience with HCAI and extended health insurance billing is preferred * Organized, reliable, and detail-oriented * Positive attitude with a willingness to learn * Comfortable working in a fast-paced, team-based environment * Proficient with computers and common office software
*What You?ll Gain*
* A supportive and collaborative team environment * Opportunities for ongoing learning and professional development * Competitive compensation based on experience * Flexible scheduling * The opportunity to make a meaningful impact by helping patients receive exceptional care
*Schedule*
* Tuesdays and Thursdays: 12:00 pm to 4:00 pm * Schedule may vary based on clinic needs
*Benefits:*
* On-site parking
Work Location: In person
Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Benefits: * Company events * Dental care * Disability insurance * Extended health care * Flexible schedule * On-site parking * Paid time off * Vision care Flexible language requirement: * French not required
Application question(s): * Do you have experience using the Jane app?
Work Location: In person