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front desk agent @ A & M Hotel Management Inc

CAOnsiteFull-time
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About this role

The Delta Hotel

Part Time Front Desk Agent

Must be flexible for AM and PM shifts

AM-7-3

PM-3-11

Lightspeed knowledge an asset.

The moment a guest steps into our hotel, they walk into a genuinely memorable experience

*Front Desk responsibilities include:*

Checking in guests and handling their overnight requests

Handling end-of-day bookkeeping, auditing and account reconciliation

Complete all End of the day tasks and ensure other departments have done the same

*Responsibilities*

· Check in guests, answer phones and take reservations

· Respond to guest complaints, requests and emergencies

· Process invoices, post checks to vendors and distribute employee checks

· Reconcile accounts

· Balance the cash drawer and log receipts

· Investigate and resolve out-of-balance accounts

· Keep accurate financial records and ledgers

· Help prepare for forecasts and audits

· Requirements

· Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry

· Experience with accounting and facilities management software

· Excellent math skills

· An eye for detail

· Good problem-solving skills

· Strong customer service skills

· The ability to multitask

· Strong written and verbal communication skills

· Availability to work overnight

Job Type: Part-time

Pay: $16.00-$17.00 per hour

Work Location: In person

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