About this role
Description This role delivers a safe, efficient, and genuinely engaging workplace experience at GS1 Canada's Toronto office, with operational oversight extending to the Montreal facility. It goes beyond traditional facilities management: the specialist is a direct contributor to how GS1 Canada's employees experience the organization day to day, connecting operations, Health & Safety leadership, and workplace culture to the Keep People at Our Core strategic priority.
The specialist partners across Legal, Finance, HR, IT, Cybersecurity, and Corporate Communications & Brand to close operational gaps, raise the bar on service delivery, and make sure workplace initiatives land as intentional moments of care and culture rather than administrative logistics. The incumbent is also the certified on-site Health & Safety lead and GS1 Canada's operational partner for consistency across sites.
This role is an in-office role, requiring in-person attendance.
Key Responsibilities Office Operations Leadership & Employee Experience Leadership
• Own day-to-day operations of the Toronto office, ensuring the workplace is safe, functional, and welcoming from the moment someone walks in. • Manage vendor relationships, including contract negotiation, service-level expectations, and performance. • Manage operational issues with building management, including Health & Safety compliance and maintenance. • Lead space planning with an eye on how the physical environment supports collaboration, focus, and comfort for a hybrid workforce. • Oversee access and parking control and the Card-Reader (Verex) system, keeping it aligned with organizational protocols and SOC audit requirements. • Maintain operational systems (SharePoint, Teams, Jira) for ticket tracking, automation, and SLA adherence. • Manage courier accounts and coordinate office mail and equipment deliveries. • Act as the go-to operational contact for Toronto staff, resolving in-person inquiries and issues. • Partner with Corporate Communications & Brand so workplace updates, procedures, and initiatives are communicated clearly and land as meaningful rather than purely administrative. • Oversee the functionality, cleanliness, and day-to-day readiness of all facilities, and support onsite visitors. Hybrid Workforce & Workplace Technology Support
• Own the office workspace allocation and resolve related space conflicts. • Partner with HR and IT to design a welcoming, well-equipped first day for every new hire, treating onboarding as a first impression of GS1 Canada's culture. • Provide administrative and operational support to executives, EAs, and functional teams as needed. • Lead modernization and automation efforts for workplace collaboration tools. • Contribute workplace and facilities input to employee engagement moments and recognition events led by Corporate Communications, ensuring they are experienced as intentional rather than logistics-led. Health & Safety Leadership
• Lead the long-term strategic direction and day-to-day execution of Health & Safety for the Toronto office. • Serve as the certified on-site Health & Safety lead, overseeing OHSA compliance and chairing the Joint Health & Safety Committee. • Lead quarterly meetings, monthly inspections, and emergency preparedness planning, including fire evacuation drills. • Develop and maintain Health & Safety documentation, policies, training records, and incident logs. • Design protocols that support both on-site and remote Health & Safety needs. • Foster a culture of well-being and risk prevention that reinforces GS1 Canada's commitment to keeping people at its core. ESG & Sustainability
• Champion environmentally