About this role
*Build a Career That Makes an Impact*
When equipment is down, every minute matters. As a Parts Representative with Vermeer Canada, you will be a trusted resource for customers and internal teams, helping identify, source, and deliver parts solutions that minimize downtime and keep businesses moving.
We are looking for a customer-focused professional who enjoys building relationships, solving problems, and contributing to a team that takes pride in exceptional service. Experience in parts is an asset, but so is a strong background in customer service, sales, automotive, agriculture, construction, trucking, or industrial environments.
*Why Vermeer Canada?*
Since 2000, Vermeer Canada has supported customers across Canada as a full-service heavy equipment dealership. We are passionate about the Vermeer brand, committed to helping customers succeed, and focused on creating a workplace where team members can grow, contribute, and be themselves.
*Competitive Total Rewards*
Competitive compensation supported by health and dental benefits.
*Retirement Support*
A group retirement savings plan with company matching.
*Growth & Development*
Training, development, and opportunities to build a long-term career.
*Team-First Culture*
A supportive environment grounded in trust, accountability, authenticity, and care.
*What You Will Do*
* Create a positive customer experience by responding to parts inquiries promptly, accurately, and courteously. * Identify customer needs, recommend solutions, and promote the full line of Vermeer parts and related products. * Prepare quotes, process sales orders and purchase orders, and follow up on promised delivery dates. * Maintain appropriate inventory levels and support accurate, efficient inventory practices. * Receive, stock, pick, package, and ship parts; determine shipping methods and complete required documentation. * Maintain clean, safe, and organized parts facilities, displays, manuals, and parts guides. * Act as a liaison with the factory and stay current on product and parts information. * Collaborate with Parts, Service, and Sales colleagues to resolve customer needs and support branch priorities. * Operate a forklift or other material-handling equipment to load, unload, transport, and store goods as required. * Follow all company policies, procedures, and health and safety requirements while maintaining a professional presence. * Assist with other branch responsibilities, including duties within the Service Department, as operational needs require.
*What You Bring*
* A customer-first mindset and a genuine interest in helping people solve problems. * Strong communication, relationship-building, and organizational skills. * Sales aptitude, initiative, and the drive to identify opportunities and achieve goals. * Accuracy and attention to detail when managing orders, inventory, documentation, and follow-up. * The ability to prioritize effectively and stay composed in a fast-paced environment. * Comfort using Microsoft Office and learning dealership or inventory systems. * Mechanical aptitude and an interest in equipment, machinery, or parts.
*Experience That Will Help You Succeed*
* Previous experience in parts, service, customer service, sales, warehousing, or distribution. * Experience in a heavy equipment, agriculture, construction, automotive, trucking, or industrial environment. * A Journeyperson or Apprentice Parts Technician designation is an asset. * Forklift experience or certification is an asset.
*You Will Thrive Here If You?*
* Take ownership, follow through, and do what you say you will do. * Enjoy variety and are comfortable balancing customer service, sales, inventory, shipping, and branch support. * Work collaboratively and step in to help where the customer or team needs you most. * Stay curious, look for better solutions, and treat every customer interaction as an opportunity to build trust.
Learn more about our team at vermeercanda.com/careers.
Pay: $24.04-$3