About this role
*Part-Time Medical Receptionist* _Multidisciplinary Clinic ? North York_
We are a growing healthcare organization with multiple clinics across the Greater Toronto Area, offering a wide range of medical services and products.
We are seeking a *reliable, organized, and personable Part-Time Medical Receptionist* to join our busy multi-disciplinary healthcare clinic.
The ideal candidate is someone who *thrives in a fast-paced environment*, enjoys interacting with patients and healthcare professionals, and is confident managing multiple priorities at once. You are someone who stays calm under pressure, takes initiative, and approaches challenges with a *solution-focused mindset*.
*About the Role*
As the first point of contact for our patients, the Medical Receptionist plays an important role in creating a welcoming and professional experience. You will work closely with our multidisciplinary team and help ensure the clinic operates efficiently each day.
*The Ideal Candidate*
We are looking for someone who doesn't need to be told what to do at every step. *You see a problem, look at the resources available to you, and work toward finding a solution.* You are comfortable asking questions when needed, but you also know how to investigate and troubleshoot independently.
If you enjoy a dynamic environment where *no two days are exactly the same*, and you take pride in being organized, helpful, and dependable, we'd love to hear from you.
*Key Responsibilities*
* Greet patients, register them upon arrival, and collect insurance and required personal information * Answer and direct incoming calls, or assist callers as needed * Support patients in completing required forms * Schedule and manage appointments for new and returning patients * Contact patients to confirm upcoming appointments and coordinate off-site testing * Maintain accurate patient records, including personal and billing information * Process payments, billing, and insurance claims * Educate patients on clinic procedures and policies * Respond to inquiries and information requests in a timely manner * Manage incoming and outgoing mail, faxes, and documentation
*Qualifications & Skills*
* Experience with EHC, MVA, WSIB, ODSP, and Slip & Fall cases is an asset * Ability to work efficiently in a fast-paced environment and handle urgent situations * Strong problem-solving and critical-thinking skills * Excellent attention to detail with strong multitasking abilities * Exceptional customer service and communication skills * Strong organizational and time-management skills * Professional, reliable, and adaptable team player * Passion for delivering high-quality patient care * _*Must be available to work Fridays 9am - 7pm and Saturdays 10am - 2pm*_
*Compensation*
* Based on experience.
*How to Apply*
Please submit your resume along with your contact information.
*Learn More About Us*
Discover our team and culture: https://www.youtube.com/watch?v=272mAf2HKvE
Visit our website for more information: www.healthmaxphysio.com
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 15.0 per week
Work Location: In person