About this role
*About the Role*
We are looking for an experienced, highly organized, and technically proficient Pharmacy Assistant to join our team in a busy community pharmacy environment.
The ideal candidate is someone who is comfortable working in a high-volume pharmacy, can accurately and efficiently type 100+ prescriptions per day, understands the complexities of third-party billing and insurance, and can confidently manage prescription processing from intake through adjudication and workflow completion.
This is a hands-on role for someone who understands that a strong pharmacy assistant is essential to keeping the pharmacy running efficiently while maintaining accuracy and providing an excellent patient experience.
*Key Responsibilities*
* Accurately and efficiently enter and process 100+ prescriptions per day * Perform prescription data entry with a high degree of speed, accuracy, and attention to detail * Process prescription claims through PharmaCare and third-party insurance plans * Troubleshoot billing issues, rejected claims, coordination of benefits, deductibles, maximums, special coverage requirements, and other adjudication issues * Understand and navigate common insurance and PharmaCare billing scenarios * Process prescription transfers, refills, renewals, reversals, claim corrections, and other prescription workflow requirements * Communicate effectively with patients, physicians' offices, insurance providers, and healthcare professionals * Provide professional, friendly, and efficient customer service * Assist pharmacists with prescription workflow and day-to-day pharmacy operations * Maintain accurate patient profiles and identify discrepancies requiring pharmacist attention * Assist with inventory management, ordering, receiving, and stock organization * Maintain a clean, organized, and efficient work environment * Follow pharmacy policies, procedures, and applicable regulatory requirements * Support other pharmacy services and operational responsibilities as required * Compounding Knowledge
*The ideal candidate will also have theoretical knowledge of pharmaceutical compounding, including familiarity with:*
* Basic principles of non-sterile compounding * Calculations, measurements, and weighing * Dosage forms and preparation techniques * Proper handling of ingredients and equipment * Compounding documentation and workflow * Appropriate hygiene, sanitation, and safety practices * Hands-on compounding experience is considered an asset, but strong theoretical understanding and willingness to develop practical skills are equally valued.
*What We Are Looking For*
*Required:*
* Previous experience working as a Pharmacy Assistant in a community pharmacy * Demonstrated ability to efficiently process high prescription volumes * Strong prescription data-entry skills * Excellent understanding of PharmaCare and third-party insurance billing * Ability to independently troubleshoot common insurance and billing problems * Strong attention to detail and commitment to prescription accuracy * Excellent computer and pharmacy software skills * Strong organizational and multitasking abilities * Professional and confident communication skills * Excellent customer service skills * Ability to work effectively in a fast-paced environment * Ability to work collaboratively with pharmacists and other pharmacy team members
*Strong Assets:*
* Experience with Kroll Pharmacy Management System * Experience processing 100?150+ prescriptions per day * Compounding knowledge or experience * Experience with blister packaging / compliance packaging * Experience with PharmaCare billing and complex third-party claims * Experience with prescription transfers and insurance coordination * Experience in a high-volume independent pharmacy environment
*The Ideal Candidate*
We are looking for someone who:
* Knows pharmacy workflow inside and out * Can work quickly without compromising accuracy * Is comfortable solving billing and insurance problems indep