About this role
_*About the Role*_
Standard Mechanical Systems is seeking an organized, detail-oriented *Service Dispatcher* to join our Head Office team in Mississauga. In this fast-paced role, you will serve as the central hub of our daily operations?connecting our clients, internal teams, and field technicians to ensure seamless service delivery. We offer a competitive salary + Company Paid Benefits.
_*Key Responsibilities*_
*Customer Support:* Answer incoming service calls, resolve inquiries, and provide frontline support to clients and internal departments.
*Work Order Management:* Create, update, and close client-specific work orders across various customer portals.
*Operational Dispatching:* Route urgent service requests efficiently to minimize downtime and meet client deadlines.
_*Qualifications you will need to succeed? *_
*Experience:* Prior dispatching experience in the HVAC, mechanical, or construction trades is highly preferred.
*Software Skills:* Proficiency in MS Office Suite is required. Experience with the *Sampro Enterprise System* is a major asset.
*Core Skills:* Exceptional communication, interpersonal, and multitasking abilities.
*Work Style:* High level of accuracy, strong attention to detail, and the ability to thrive under pressure in a deadline-driven environment.
*Autonomy:* Able to collaborate with a team while working independently with minimal supervision.
Please email your resume in confidence to *Maria Jenkins* at *[email protected]* with the subject line _"Service Dispatcher Application"_.
_Please note: No phone calls or faxes will be accepted. We thank all applicants for their interest, however, only those selected for an interview will be contacted._
Pay: $50,000.00-$55,000.00 per year
Benefits: * Dental care * Extended health care * On-site parking * Paid time off * Vision care
Education: * Secondary School (preferred)
Experience: * Dispatching: 1 year (preferred)
Language: * English (preferred)
Work Location: In person