About this role
*About us*
Jockey Motel is a small business in Edmonton, AB T5W 0Z5. We have been operating the Motel for 35 Years! .
SERIOUS APPLICANTS ONLY
Duties: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Answer phone calls and respond to guest inquiries or requests - Provide information about motel facilities, services, and local attractions - Handle guest complaints or issues, escalating to management when necessary - Process payments and maintain accurate records of guest transactions - Assist with reservations and room assignments - Maintain a clean and organized front desk area
Qualifications:
This is an Entry Level Position. No experience necessary. Training provided. - Previous customer service experience is preferred - Familiarity with phone systems and front desk operations is a plus - Knowledge of hotel procedures and guest services is beneficial - Multilingual or bilingual skills are an advantage in order to assist international guests - Strong communication and interpersonal skills - Excellent problem-solving abilities - Ability to handle multiple tasks simultaneously with attention to detail - Flexibility to work various shifts, including evenings, weekends, and holidays
If you are a friendly, customer-focused individual with a passion for hospitality, we would love to hear from you. Please submit your application with your resume and references.
Pay: From $16.00 per hour
Flexible language requirement: * French not required
Experience: * Customer service: 1 year (preferred)
Language: * English (required)
Work Location: In person