About this role
At Surgenor Automotive group we drive success by connecting customers with top-quality vehicles and exceptional service. We?re looking for a dynamic *Sales BDC Representative* to engage prospects, schedule appointments, and support our sales team.
*Job Description:* As a *Sales BDC Representative*, you'll serve as the first point of contact for our potential customers. Your role is to manage inbound inquiries, conduct follow-up communications, and convert leads into appointments to boost dealership sales.
*Responsibilities:*
* Respond promptly to inbound calls, emails, and online inquiries * Qualify leads and schedule appointments for the sales team * Follow up with potential customers to provide information and answer questions * Maintain accurate customer records in the CRM * Collaborate with the sales team to optimize customer experiences
*Qualifications:*
* Fluently bilingual in French and English is an asset * High school diploma or equivalent * Proven experience in sales, customer service, or a related field * Excellent communication and interpersonal skills * Strong organizational skills with the ability to multitask * Familiarity with CRM systems and digital communication tools * Customer-focused mindset with a drive for results
*Benefits:*
* Competitive salary with commission opportunities * Health, dental, and vision insurance * Paid time off and holiday pay * Employee discounts and professional development opportunities
Job Type: Full-time
Pay: $50,000.00-$57,000.00 per year
Benefits: * Casual dress * Dental care * Disability insurance * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match * Vision care
Work Location: In person