About this role
* Position: *Medical Laboratory Assistant * * Employment Type: Permanent. Full-Time and Part-Time positions available. * Compensation: $21.00?$24.00 per hour, commensurate with experience, plus 4% vacation pay, comprehensive benefits, and a pension plan. * Work environment: Inclusive, innovative and supportive, with a dynamic team leading the way in building trusted, forward-thinking healthcare partnerships * Work Location: Onsite (Don Mills/Eglinton) * Operation Focus: *Specimen Management, Client Care & Communication, and Quality Management*
*The Opportunity: *
We are seeking a Medical Laboratory Assistant to join our team and provide essential support in specimen management and client care across multiple business lines. This position is ideal for candidates who thrive in a fast-paced, high-impact clinical environment and are passionate about quality, precision, and patient-centered care.
*Key Areas of Responsibility:*
As a Medical Laboratory Assistant, you will support laboratory operations through accurate specimen management, testing, client and provider communication, and administrative support.
* Review, log, scan, accession, label, and track orders and specimens. * Identify and follow up on potential issues with orders, specimens, and demographic information, escalating changes as required. * Assess, sort, organize, store, and prepare specimens for testing or transport. * Package and ship specimens to suppliers, including international suppliers, and coordinate the return of specimens to clients as required. * Monitor pending and released specimen lists in Copia and for HL7 clients and suppliers. * Document non-conformances and relevant communications in accordance with established procedures. * Record and communicate messages and follow-up requirements accurately. * Prepare and distribute laboratory supplies, including empty boxes, according to established schedules and requests. * Support kit management activities at the ILS bench, as trained. * Perform blood collection, laboratory testing, calibration, and quality control, as required. * Maintain laboratory equipment, reagents, inventory, and supplies. * Enter and maintain accurate data in the Laboratory Information System (LIS), including provider and participant information. * Communicate with clients, healthcare providers, participants, and call centres, including reporting critical or urgent results. * Perform accurate transcription and data entry of laboratory and clinical information as required. * Prepare kits and complete routine administrative tasks, including scanning and faxing. * Follow all safety, quality, and Standard Operating Procedures. * Participate in quality system and quality improvement initiatives. * Maintain a clean, organized, and safe work environment. * Perform other duties as trained and assigned.
*Hands-on Experience Needed to Excel in This Role:*
* Specimen handling, sorting, preparation, storage, and data entry in a laboratory or healthcare setting. * Experience using laboratory instruments and equipment and performing testing according to established procedures. * Performing quality control, calibration, and routine laboratory equipment maintenance. * Using Laboratory Information Systems (LIS) and standard office software. * Experience with accurate transcription and documentation of laboratory or clinical information. * Managing multiple priorities while maintaining accuracy and meeting turnaround times. * Knowledge of different specimen types and their appropriate handling requirements. * Ability to work effectively across multiple laboratory workstations and adapt to changing priorities.
*Qualifications:*
_*Education & Certification:*_
* Medical Laboratory Assistant college program or equivalent scientific program. * Certification by MLPAO is required; new graduates who are eligible for certification are welcome to apply. * Knowledge of medical terminology is required.
_*Experience:*_
* Up to 3 years of experience in a