About this role
Hiring for 7-3 and 3-11 shifts, weekdays, weekends, holidays.
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. emailing, faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments.
Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Personal Suitability Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$19.00 per hour
Benefits: * Company events * On-site parking Flexible language requirement: * French not required
Education: * Secondary School (preferred)
Experience: * administrative assistant: 1 year (preferred) * receptionist: 1 year (preferred)
Work Location: In person