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front desk agent @ Wingate by Wyndham

CAOnsiteFull-time
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About this role

The Position:

Are you looking for a role that keeps you connected to the hospitality industry without the commitment of a full-time schedule? We are seeking a personable, organized, and reliable *Front Desk Agent* to join our team on a flexible basis.

This position is ideal for someone who enjoys guest interaction and wants a predictable baseline of hours with the opportunity to pick up extra shifts when they become available.

Guaranteed Hours & Schedule

* *Guaranteed:* A minimum of *two or three 8-hour shifts per week*. * *On-Call Opportunity:* Additional shifts may be available based on occupancy surges, staff vacations, or seasonal needs. * *Shift Times:* 3-11pm throughout the week depending. * *This position is to fill in for maternity leave, and the schedule will fluctuate depending on business needs.*

Key Responsibilities

* *Guest Relations:* Provide a warm welcome, manage check-ins/check-outs, and act as the "go-to" person for guest inquiries. * *Administrative Tasks:* Manage reservations via Opera, process payments, and handle phone inquiries. * *Problem Solving:* Efficiently resolve guest concerns with a positive and professional attitude. * *Communication:* Maintain clear logs for the next shift to ensure seamless guest service.

What We?re Looking For

* *The "Hospitality Personality":* Friendly, professional, and calm under pressure. * *Reliability:* Since this role has specific guaranteed dates, showing up on time and ready to go is essential. * *Tech Savvy:* Comfortable using multi-line phones and property management software. * *Previous Experience:* Not required but a large positive.

Why Join Us?

* *Maximum Flexibility:* Perfect for balancing with school, another job, or personal projects. * *Professional Environment:* Work in a busy setting with a supportive team. * *Growth:* Stay "in the loop" for future permanent openings if your availability changes.

Please submit resumes through email or in person.

Training will take place during the week, full time, for 2 weeks and then move into the part time position.

Thanks and I look forward to hearing from you!

Pay: $15.00 per hour

Work Location: In person

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