About this role
Job summary
We are seeking an experienced and motivated individual to support the delivery and ongoing development of the Bowel Cancer Screening Programme across Merseyside & North Cheshire area.
This pivotal role will support the Programme Manager in the operational and administrative management of the service, ensuring delivery in line with national standards, pathway targets, and best practice. Working closely with senior clinical leaders and key stakeholders, the post holder will play a key role in coordinating service activity, monitoring performance, and driving continuous improvement. The role offers an excellent opportunity to contribute to enhancing patient experience, increasing screening uptake, and ensuring a safe, effective, and equitable screening pathway.
Main duties of the job
The post holder will be responsible for the operational and administrative management of the Bowel Cancer Screening Programme (BCSP), supporting delivery across Merseyside and North Cheshire in line with national standards and pathway targets.
Working closely with the Screening Director, Programme Manager, Lead SSP, and key stakeholders, the post holder will coordinate service activity, manage programme performance, and support service development, ensuring a safe, effective, and patient-centred screening pathway.
The post holder will contribute to the ongoing development and delivery of the Bowel Screening Programme and will play a key role in supporting service improvement, performance monitoring, and implementation of national guidance.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Job description Job responsibilities
To be responsible for supporting the Bowel Cancer Screening Programme (BCSP)by:Responsible for day to day management of a team of administrative staff providing leadership and guidance.Working collaboratively with the Programme HubCo-ordinating the care provision from the screening centre to address the needs of individuals arising as a consequence of the screening programme.Supporting the Health Promotion Specialist and Programme Manager and assisting with the co-ordination of health promotion activities by all sections of the society.Deputising for the Programme Manager as necessary and supporting the Bowel Cancer Screening Programme Manager and Lead SSP as necessary within the Programme.ManagementManage the Bowel Cancer Screening Programme in absence of the Programme Manager.
Undertake the day to day management of a team of administrative staff.
Responsible for effective coverage of administrative rotas and appropriate utilisation of human resources of the administrators.
Responsible for the roll out of training for new administrators.
Support the provision of helpline services run from the Hub by resolving queries referred by them to the screening centre.
To ensure patient records for the screening services are completed in a rigorous manner to include audit and review of patient records.
Support effective tracking of patients on the cancer pathway, including but not limited to supervising waiting list management, monitoring Somerset cancer registry and attending the cancer PTL meetings.
To maintain competencies required and support administrative staff.
Undertake appraisals for an allocated number of administrators
Participate in recruitment of staff within the administrative team.Support the BCSP Manager and Lead Specialist Screening Practitioner in the development of performance to the National Screening Programme, strategic groups and the wider health community as required.
Contribute to the business and strategic planning for the BCSP.
Provide specialist, expert knowledge to clinical colleagues, patients andcarers/relatives.
Evaluate service delivery, identify areas for improvement and initiate change in consultation with Programme Manager.
Liaise with Programme manager and lead SSP to provide health promotion initiatives.
Participate in flexible working arrangements, to ensure that the needs of the service are met.Clinical GovernanceTo ensure that operational risks are identified, reported to Programme Manager and managed within the department and adhere to local clinical governance policies. Assist with relevant audit and benchmarking in order to improve effectiveness of patient care. Disseminate audit findings through meetings and workshops where necessaryLiaise with Programme Manager for the development and implementation of policies, procedures and guidelines relevant to own area of work.Promote patient and public involvement activities in the BCSP, leading to service improvement.ProfessionalWork in accordance with the NHS Cancer Screening Programmes National Office NHS BCSP Guidelines. Work to meet the objectives of the NHS National Cancer Screening Programmes inclusive of Host & Associated Trusts strategies regarding NHS Bowel Cancer Screening.Undertake own annual self-appraisal, to identify personal, professional and organisational objectives and developmental needs.Undertake annual appraisal with the Programme Manager
Person Specification
Qualifications Essential
Graduate or equivalent qualification
Desirable
Management qualification or equivalent knowledge gained through experience
Experience Essential
Evidence of management experience within the NHS Evidence of project management to Facilitate service change Experience of managing/developing teams Evidence of managing budgets Experience of project change & management.
Knowledge Essential
Evidence of BCSP Processes Evidence of significant personal development Evidence of understanding large complex clinical environments Strategically aware Knowledge of current NHS policy.
Skills Essential
Process mapping skills/Lean Skills trained Leadership and Management ability Ability to delegate work Ability to think conceptually and communicate effectively Ability to influence and negotiate (diplomatic) Good interpersonal skills. Enhanced communication and interpersonal skills to liaise and communicate through a broad spectrum of professional groups Able to influence and engage people in different settings Advanced IT skills incorporating spreadsheet, database, and word processing. Ability to analyse, interpret and report complex information Able to multi-task and continue to function to a high standard when under pressure
Desirable
Detailed knowledge of the service requirements & current issues with bowel cancer screening programmes
Other Essential
Self motivated
Desirable
Background within the NHS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool University Hospitals NHS Foundation Trust
Address Aintree
Lower Lane
Fazakerley, Liverpool
L9 7AL
United Kingdom
Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)