About this role
Job summary
An exciting opportunity has come up to join the prestigious plastic surgery department at Queen Victoria Hospital within the rota management team. This is a busy and rewarding role which supports the management of our medical workforce rotas. We are looking for a candidate who is passionate about administration with strong organisational and problem solving skills.
Main duties of the job
The post holder will be responsible for the production of compliant rotas for the Plastic surgery Department. Ensuring the smooth running of all aspects of the clinical rota system supporting the manager and working together closely on a daily basis.
Responsible for building rotas and ensuring all service commitments (theatres and clinics) are fully staffed, with any staffing gaps covered or escalated in a timely manner.
Responsible for advising the plastics team and the wider hospital of any changes or alterations to the rota.
To be one of the first points of contact to support all clinical staff with rota queries, and act to resolve or escalate issues as appropriate.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description Job responsibilities
Please see attached job description document for a complete list of roles and responsibilities and the person specification.
Person Specification
Qualifications Essential
NVQ/Diploma Level 3 in a relevant subject or able to demonstrate knowledge within the admin field through practical experience
Desirable
QCF level 3 in Business Administration
Experience Essential
Experience in administrative roles Experience in problem solving and using initiative to resolve non-routine issues
Desirable
NHS experience E-rostering / other rota system experience Previous rota admin experience
Skills Essential
Strong IT skills Organisational and problem solving skills Communication skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Queen Victoria Hospital NHS Foundation Trust
Address Queen Victoria Hospital
Holtye Road
East Grinstead
RH19 3DZ
United Kingdom
Employer's website https://www.qvh.nhs.uk/ (Opens in a new tab)