About this role
Job summary
We are a very busy and friendly 12 doctor practice at The Gill Medical Centre in Walkden and we wish to recruit a full time experienced medical secretary/data inputter
We are looking for an enthusiastic, self-motivated, well-organised and hard-working individual to provide full secretarial and administration support for our practice and to update and maintain information on our patient records and systems.
To provide a professional and effective secretarial and reception service to our practice population to ensure complete satisfaction with patients practice experience
Main duties of the job
Typing of referral letters and general correspondence
Using e-referral system
Keeping referral templates and forms within the clinical system up to date
Scanning referral letters on to patients records if required
Liaising with the hospitals and secondary care about patient appointment and test result queries.
Dealing with queries raised by Doctors, Practice Manager, and Patients.
Photocopying of medical records when requested by insurance companies, solicitors or Doctors.
To provide holiday and sickness cover for secretarial colleague.
To attend and minute meetings as requested
Entering of test results and sending letters to patients who require appointments etc.
General secretarial and administrative duties for the GPs and Practice Manager
Reception duties
Attending to the reception desk
Receiving patients
Making appointments
Answering the telephone
Dealing with the daily post
Dealing with practice tasks and contacting patients as required
Receiving samples from patients
Filing
Receiving visitors into the surgery
Photocopying medical records for third parties
Registering patients
Scanning hospital and patient letters into patient notes
Ensure all practice protocols are understood and adhered to.
Assist with and minimise potential issues that may lead to complaints
About us
We work with an exceptional team of people including 12 GPs, a pharmacy and prescription team for medication and prescribing support, and highly skilled nursing and admin teams
We are a friendly bunch that work closely and achieve great things together. Staff wellbeing features highly for our staff and we have annual wellbeing events, which include yoga, sound baths, and we have regular social events with our work family.
We are situated 8 miles to Manchester City Centre, where you can enjoy fine dining, excellent museums, and plenty of great shopping.
Job description Job responsibilities
To provide a professional and effective secretarial and reception service to our practice population to ensure complete satisfaction with patients practice experience
Person Specification
Qualifications Essential
Experience in the use of EMIS clinical system Experience of telephone operation Experience of working in a medical reception Experience of using a computer Experience of using office equipment Accurate filing skills Able to work both independently and as part of an integrated multi-skilled team Able to work in highly pressured environment Able to communicate verbally effectively and efficiently To be a careful listener, diplomatic and tactful Able to build effective working relationships and communicate effectively with all staff Able to maintain patient confidentiality Able to use own judgement and common sense Able to work in a changing environment Honest and trustworthy
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Gill Medical Centre
Address 5 Harriet Street
Walkden
Manchester
M28 3DR
United Kingdom
Employer's website https://www.thegillmedicalcentre.co.uk/ (Opens in a new tab)