About this role
Job summary
We are looking for an Epic Credentialed Trainer, ideally with experience in training inpatient nurses and allied health professionals in an inpatient and outpatient setting.
This post is to provide maternity leave cover on a 12 month fixed term contract, ideally with the postholder starting in October 2026.
The main purpose of the role is to: - Deliver end user training to new starters at GOSH on multiple Epic training packages, in the classroom or virtually, to small groups or 1:1 sessions. Maintain Epic training curriculum documents, including lesson plans, exercise booklets, elearnings and EUPA (assessments).Provide ongoing training and efficiency support to all Epic users.Participate in the Trust's Epic Thrive Programme providing trainer knowledge and support with eLearning production and efficiency training as required.Assist with troubleshooting and testing of the training environment and curriculum to ensure it is safe, usable, secure and robust. Provide telephone training support via the EPR Helpdesk when required. Please take time to read the job description for more information on the main duties and responsibilities of the role. The person specification provides guidance on the skills, abilities, experience and knowledge required for the role.
Main duties of the job
To deliver a selection of Epic Induction Training Courses plus ad hoc courses to employees of GOSH Work closely with the EPR Configuration teams to administer training packages to reflect the Epic system build Be an expert in training workflows, troubleshoot problems and address questions from end users Receive training on additional courses you will teach and deliver a panel presentation on the material you will be teaching to receive credentialed status Deliver training packages and workflows in an easy-to-understand format to individuals and/or groups of Trust staff, including at senior and director level Assist in specialist training sessions and offer training support to clinical specialist trainers or information officers Ensure end-users are given the appropriate levels of access and security to the EPR system as defined by their job role Participate in general administrative support for all training activities related to end-user training Log training or workflow issues as they arise and liaise with EPR colleagues to achieve resolution and escalate unresolved issues through the Training or Configuration Teams as appropriate
About us
We are committed to recruiting the best person for the job through a fair, open and consistent process that is free from bias and discrimination.
We are working towards becoming an anti-racist organisation. This means creating a workplace where every colleague feels seen, heard and valued, and where racism in any form has no place. Our anti-racism commitment is backed by action through our Anti-Racism Statement and action plan, developed in collaboration with our REACH staff network.
We actively challenge discrimination, dismantle barriers and embed equity across all aspects of our workforce, including recruitment, progression and development. All applicants will receive equal consideration regardless of race, ethnicity, nationality, religion or belief, sexual orientation, gender identity, age, disability, health condition or employment history.
We particularly welcome applications from ethnically diverse communities, people with disabilities or long-term health conditions, and LGBTQ+ community members. We are proud to be a Disability Confident Employer, a member of the Business Disability Forum, and a Stonewall Diversity Champion.
Our staff networks, including REACH, PRIDE, ENABLED and Women's Networks, are active and executive supported. These employee-led networks play a vital role in shaping an inclusive culture at GOSH and are open to all colleagues.
Together, we are building a culture where inclusion is not optional - it is essential.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values Essential
Collaboration - We work together to deliver safe, consistent, patient-centred care. Respect - We treat everyone with respect, kindness and equity. Curiosity - We stay curious to drive innovation that delivers exceptional patient outcomes. Knowledge and understanding of diverse backgrounds and perspectives. Understanding of Diversity and Inclusion challenges in the workplace.
Academic/Professional qualification/Training Essential
Educated to degree level or equivalent experience Certification in at least one Epic application
Desirable
Certification of Education or other relevant training qualification Training certificate or equivalent in digital learning design and authoring tools
Experience/Knowledge Essential
Configuration accreditation and experience as a Credentialed Trainer for at least one Epic application Knowledge of a specific clinical subject area relating to an EPR Experience of working in a team- display team values, positive, willing and co-operative Proven experience in supporting the use of technology in teaching and learning Experience of providing education or learning within NHS or healthcare setting Experience of developing Epic training material Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment Experience working with different media an file formats including video
Desirable
Producing eLearning materials and associate support services Experience of supporting change management Experience of using design software (eg. Articulate Storyline/Articulate 360 or similar) Experience leading in the development process of eLearning from planning to release
Skills/Abilities Essential
Excellent organisation and planning skills Attentive to details and able to accurately and appropriately record data Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, Articulate Storyline/Articulate 360 (or similar) Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions The ability to maintain a professional approach and always demonstrate excellent interpersonal skills (organisation and communication) Ability to impart knowledge and/or present to others in a clear and concise manner Able to cope with unpredictable and intense situations Able to work collaboratively with own team members as well as those in other application teams Ability to take a creative approach to resolving a learning design challenge Ability to learn new tools and software to meet the requirements of the job
Desirable
Good analytical and project management skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Great Ormond Street Hospital for Children NHS Foundation Trust
Address Great Ormond Street Hospital NHS Foundation Trust
Great Ormond Street Hospital
London
WC1N 1LE
United Kingdom
Employer's website https://www.gosh.nhs.uk/ (Opens in a new tab)