About this role
Job SummaryThis position is located in the Office of the Chief Administrative Officer, Office of Human Resources, Compensation and Benefits Division, Benefits and Work-Life Branch. The purpose of the position is to perform a range of difficult work related to the administration of a variety of employee benefits programs including retirement, insurance, health benefits, and the Thrift Savings Plan.
QualificationsYou must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Administrative and Management Positions. Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes: GS-9: For this position, the next lower grade level is a GS-7. Experience applying fundamental principles, concepts, regulations, and procedures related to employee benefits and retirement programs; Experience assisting employees with routine questions concerning programs such as FEHB, FEGLI, TSP, retirement, and other employee benefits programs; Experience reviewing and processing benefits forms and supporting documentation for completeness and accuracy; Experience researching benefits policies, regulations, procedures, or guidance to assist in responding to employee inquiries; AND Experience entering, reviewing, or updating benefits-related information using automated human resources systems. OR A master's or equivalent graduate degree. OR 2 full years of progressively higher-level graduate education leading to such a degree. OR LL.B. or J.D., if related. OR Equivalent combination of qualifying graduate education and experience. GS-11: For this position, the next lower grade level is a GS-9. Experience independently researching, analyzing, and resolving complex or escalated employee benefits and retirement issues; Experience counseling and providing technical guidance to employees, managers, HR staff, or other stakeholders on federal benefits programs, such as FEHB, FEGLI, TSP, retirement, and related benefit programs; Experience reviewing, processing, and auditing benefits and retirement forms and supporting documentation for accuracy, eligibility, and regulatory compliance; Experience identifying and coding personnel and benefits actions, such as changes in Service Computation Dates (SCD), FEHB, FEGLI, retirement coverage, and other benefits-related actions, using automated human resources systems; AND Experience researching, analyzing, and interpreting Federal benefits laws, regulations, policies, and procedures to provide guidance and resolve employee cases. OR Education: A Ph.D. or equivalent doctoral degree; OR 3 years of progressively higher-level graduate education leading to such a degree; OR an LL.M., if related such as human resources, organizational psychology, public administration, or other administrative and management fields. OR Equivalent combination of qualifying graduate education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major DutiesThe physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. This role is the ideal next career step for you if: You enjoy advising on policy, directives, and guidelines on a full range of matters. You are eager to interpreting regulations and provides regulatory interpretation to managers, employees and other staff within the Office of Human Resources. You are committed to providing presentations and prepares written products that foster understanding of various aspects of the employee benefits program. You thrive at performing a wide variety of employee benefits assignments requiring the application of a range of retirement, benefits entitlements, health and life insurance, and Thrift Savings Plan concepts, practices, laws, regulations, policies, and legislative changes, and counseling techniques to explain and discuss entitlements.