About this role
Job SummaryVeteran's preference does not apply to DHA recruitment. Click on "Learn more about this agency" button below for more information. The primary purpose of this position is to provide information and advice to military and civilian personnel regarding their entitlements for domestic and international shipment and storage of personal property (e.g. household goods, unaccompanied baggage, privately owned vehicles, and special items such as mobile homes and large boats) for all personnel.
QualificationsExperience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NK-01, equivalent to the next lower grade GS-04 or equivalent in other pay systems. Specialized experience is described as knowledge or the full range of transportation operations as related to the shipment of personal property. OR EDUCATION: Applicants MUST possess one full year of graduate level education that is directly related to the work of the position being filled such as, Business Administration (with a specialization in Logistics/Transportation). NOTE: You must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: Applicants have less than the full amount of experience as described in A and I have less than the full amount of education described in B. Therefore, I have a combination of experience as described in A and education as described in B above. NOTE: You must submit a copy of your transcripts. Ideal Candidate: - Knowledge of tariffs and government contracts regarding travel arrangements and of military and commercial modes of travel and how to arrange reservations for authorized travelers. - Knowledge of automated transportation systems and procedures to include inbound/outbound. - Knowledge of basic office automation software to perform functions such as standardized word processing, data entry and retrieval for reports and spreadsheets, and similar work. Certification as a qualified typist is not required. - Ability to respond to a range of questions from agencies, personnel, carriers, and others regarding the shipment and storage of household goods. - Skill in oral and written communications and ability to analyze, correlate, and evaluate transportation data to resolve problems and advise providers and customers. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge or the full range of transportation operations as related to the shipment of personal property. Knowledge or the instructions, regulations, directives, local operating procedures, governing entitlements, and shipment of personal property. Knowledge of tariffs and government contracts regarding travel arrangements and of military and commercial modes of travel and how to arrange reservations for authorized travelers Knowledge of basic office automation software to perform functions such as standardized word processing, data entry and retrieval for reports and spreadsheets, and similar work. Certification as a qualified typist is not required. Ability to respond to a range of questions from agencies, personnel, carriers, and others regarding the shipment and storage of household goods Skill in oral and written communications and ability to analyze, correlate, and evaluate transportation data to resolve problems and advise providers and customers. Knowledge of automated transportation systems and procedures to include inbound/outbound GBLs and CBLs, Cargo Movement Operations Systems (CMOS), Transportation Operation Person Property System (TOPPS), Defense Personal Property System (DPS) and base financial software. Certification as a qualified typist is not required. Performs contract surveillance duties for the Commercial Travel Office (CTO) contract and working knowledge of Worlds pan and Global Air Transportation Execution System (GATES). PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major DutiesCounsels and advises military and civilian personnel on the domestic or international movement of personal property based on an analysis and interpretation of transportation tariffs, entitlements, and and/or classifications or rate structure. Calculates costs, or reviews and verifies shippers' invoices for proper charges. Maintains travel and passenger traffic records, reports, and correspondence.