About this role
Job SummaryMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
QualificationsWhat are we looking for? Three years of experience in the occupation, or a related field or work area. Relevant education may be substituted for experience. At least two years of supervisory experience working in a leadership role related to store operations, sales floor leadership and/or operational performance. Positive attitude with a genuine desire to work in a customer focused environment. Ability to train operating standards and procedures for service, service recovery and store brand as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high-performance atmosphere with commitment to service goals. Ability to multi-task with high quality follow-up and holding teams accountable to results. Attention to detail is required. This is a "covered position" for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether or not a "qualifying conviction" for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED. Ability to successfully obtain/maintain a Tier 3 background investigation.
Major DutiesWhat to Expect Serves as the Assistant Store Manager in a store with an annual sales volume of more than $20M and is responsible for a core set of areas that may include: Hardlines, Softlines, Consumables, Brand Integrity and Experience. Leads a productive, efficient and effective operational shift within a Marine Corps Exchange (MCX) store. Supervises the productivity of all teams throughout an operational shift. Partners with Operations Manager and Store Manager scope, plan and lead general merchandising strategy, brand integrity and service levels throughout the store operation. Ensures proper scheduling, staffing coverage and training of team members. Monitors MCX logistics and backroom processes in the absence of an Operations Manager and Backroom Manager ensuring effective operations while developing store-level accountability and process management. Ensures the successful execution of corporate service programs, promotions and other events as well as daily and weekly Dress Blue Experience standards at all customer touchpoints. Supervises employees to include: assigning and distributing work, scheduling, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave; recommending and completing personnel actions; completing performance reviews and signing timecards; training employees. Has keyholder responsibility: opening and closing stores and receiving products. Must be able to lift and carry objects up to 20lbs. independently and objects over 20lbs. with assistance. Performs other duties as assigned.RequirementsEVALUATIONS: