About this role
Job SummaryThe Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located organizationally in Software, Platforms, Finance and Administration, Office of Chief Information Officer (OCIO), Under Secretary for Finance and Administration, Smithsonian Institution (SI).
QualificationsExperience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-14 level in the Federal Service. For this position, specialized experience is defined as developing and implementing enterprise software governance policies and lifecycle strategies; directing a portfolio of enterprise software platforms, including resource, licensing, vendor and risk decisions; supervising a technical workforce and managing performance and personnel matters; and advising senior leadership and coordinating or negotiating solutions. In addition to meeting the Specialized Experience for all positions individuals must have IT-related experience demonstrating each of the competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence – Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series 2210 and who are in a Federal competitive as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position.
Major DutiesThe Supervisory Information Technology Specialist is responsible for providing strategic, managerial and policy leadership for mission critical enterprise software platforms that enable research, facilities, collections management, capital programs, financial administration and public facing digital services. In this position, you will: Establish and enforce Institution-wide policies, standards and governance frameworks for enterprise and specialized software platforms; serve as final technical and managerial authority for software lifecycle decisions; develop institutional guidance and integrate software governance with architecture, cybersecurity, procurement, capital planning and internal controls. Direct a portfolio of mission-critical enterprise software platforms; oversee licensing strategies, vendor relationships, entitlement compliance and cost optimization; conduct enterprise risk assessments and resolve high-impact cross-organizational issues. Direct, monitor and evaluate staff and contractor; develop technical requirements and contractor documents; provide guidance on work and administrative matters; recommend personnel actions; resolve conflicts; develop performance standards; addresses employee issues and recognize performance. Serve as principal advisor to senior leadership; represent the organization in governance bodies and executive working groups; advise on business, financial, compliance and risk implications of software investments; engage vendors, oversight bodies and external partners to negotiate solutions to complex, high-risk issues.RequirementsConditions of Employment Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.