About this role
Taal NL EN - Onbepaalde tijd/Bepaalde tijd Verwijder uit favorieten Voeg toe aan favorieten Voeg toe aan favorieten We bieden je - NS Business card, ook privé te gebruiken - 13e maand en vakantiegeld - 27 vakantiedagen en 3 Diversiteitsdagen - Support +18 miljoen klanten - Sterk Nederlands merk As an AI Business Translator, you are the key link between mortgage operations and AI capabilities within the Mortgages domain. You identify opportunities, shape use cases, and ensure that AI solutions truly deliver value in practice. You also continuously challenge whether AI is the right solution, or whether elimination, rationalisation, a policy change or digitisation can help customers better, faster, and more cost-effectively. You combine a strong understanding of business processes with a solid grasp of AI possibilities. By translating needs into clear requirements and guiding initiatives from idea to implementation and adoption, you help accelerate data-driven and AI-powered improvements across the organisation. In this role, you lead successful application of AI in mortgage processes and customer journeys. Your focus is to ensure we solve the right problems, and that the solutions actually work for the people who use them every day. You translate business challenges into clearly defined AI use cases, co-design solutions with engineering teams and the users, and ensure those solutions are adopted in practice. You own the 'last mile' of AI implementation, turning technical capability into operational reality. This means defining how AI-enabled workflows should work in practice, what should remain human judgement, how adoption should be organised, and how impact should be measured and improved over time. - Leading the identification and shaping of AI opportunities in collaboration with Product Owners, business teams, and process experts - Translating complex business challenges into clear, structured AI use cases and success c...