About this role
The Decision Science team drives Domino’s industry-leading growth by pairing strong business thinking with advanced analytics across data science, experimentation, and applied measurement. The team partners closely with Marketing, Loyalty, Product, and Technology to turn data into clear direction that improves customer engagement, loyalty health, and long-term retention.
The Senior Data Scientist – Loyalty & Ecommerce Analytics plays a critical role in shaping how Domino’s evaluates and evolves its loyalty and digital experience strategy. This role operates at the intersection of loyalty mechanics, promotions, and ecommerce behavior, delivering insights that inform campaign design, product decisions, and long-term customer value. This role works independently on complex, cross-functional problems, applying deep analytical judgment to ambiguous questions and imperfect data. Success in this role requires strong technical depth, business fluency across loyalty and ecommerce, and the ability to translate analysis into clear, credible narratives that influence decision making and build alignment across teams.
RESPONSIBILITIES AND DUTIES
Analytical Delivery & Technical Execution
Own and set direction for complex analyses spanning loyalty performance, perks, lifecycle behavior, eComm AB tests, and ecommerce funnelsDevelop and interpret perk projections, Active Member reporting, and post‑campaign analyses to inform campaign selection and prioritizationApply advanced analytical techniques and sound judgment when clean experimental controls are not availableBusiness Problem Framing & Insight Generation
Frame ambiguous business questions into structured analytical approaches that span loyalty and ecommerce considerationsConnect results to business context, clearly articulating assumptions, tradeoffs, and implications for decision‑makingDeliver clear memos and presentations that synthesize insights for Marketing, Loyalty, Product, and Technology partnersCross-Functional Impact & Influence
Act as a resource and thought partner to peers and stakeholders across Loyalty, Digital Experience, and Product teamsExplain complex or sensitive findings and work to build alignment and consensus across teamsEstablish strong working relationships with subject matter experts across functions to drive shared outcomesInnovation & Evolution of Practice
Help advance the team’s analytics practice by adopting AI-enabled tools, automation, and modern workflows where they meaningfully improve insight generation and scaleContribute reusable frameworks, templates, and analytical patterns that raise team standards and efficiencyRole Scope and Expectations
Owns and sets direction for complex analytical problems end to end, independently defining approach, success criteria, and decision framing while proactively engaging peers and leadership as neededExercises seasoned judgment across multiple sources of information, deliberately selecting methods, tradeoffs, and level of rigor based on business risk, scale, and downstream implicationsRaises the bar across the team by modeling strong analytical thinking, elevating storytelling standards, and coaching others to challenge assumptions and strengthen conclusionsExtends impact beyond individual work by establishing reusable frameworks, shared context, and analytical patterns that improve consistency, efficiency, and quality across the teamBuilds deep trust with partners by delivering insights that are reliable, well-reasoned, and clearly connected to business realities, tradeoffs, and decision paths
Bachelor’s Degree in Data Science, Statistics, Mathematics, Marketing Science, or related field3+ years of professional related data science experienceAdvanced knowledge of a web-analytics tools like Adobe Analytics or similar productsProficient in SQL querying, with ability to clean, transform, and process dataProficient in R or Python, with emphasis on statistical analysis.Applied experience with statistical testing, with firm understanding of test designProficient in Microsoft Office – Fluent in Power Point, Excel, and PowerBI or similar productsExcellent project management and collaboration skills Benefits:
• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus