About this role
DUTY MANAGEMENT INTERNAlways one step ahead? Detail-oriented and searching for a responsible internship where optimal guest experience is the focal point? Then the Duty Management internship is truly for you! Are you still with us?Great! We'd love to take you through a day in the life of our Duty Intern.You start your shift with a briefing with your colleagues. Together you discuss the day ahead. How many check-ins are planned? Do any guests have special requests? You also exchange ideas on how to create little surprises to make our guests feel even more at home.After the briefing, you take a tour of the property. You make sure everything looks perfect and report any technical issues if needed. On the way, you stop by housekeeping for a quick chat and a coffee, while checking which rooms will be cleaned that day.Back at the front desk, you assist wherever you are needed. Maybe you help welcome early arrivals, prepare for guest amenities, or update guest information. Just when you think you have a moment to breathe, you notice new reviews waiting for your attention, and you respond with care and a personal touch. Functie-eisen: Do you recognize yourself in the following?As a Duty Management Trainee, you take care of our guests from A to Z. To elevate our hospitality to the highest level, we ask the following of you: • You are an inspiring coach for your colleagues. • You have a sparkling personality ready to dive in. • You possess excellent communication skills in English • You know Amsterdam inside out, including the latest hotspots - tried and tested! • Multitasking is not new to you.What's in it for you?In our flat organization, within an informal working atmosphere, your ideas are highly valued. • Internship allowance of €800,- gross per month (HBO) • Personal Growth: In our company we want to invest in your personal and professional growth by personalized training opportunities, to unleash your professional potential! • Refer-a-friend bonus! Also for open tra