Now hiring

Learning & Customer Excellence Trainer (M/V/X) @ HOUSE OF RECRUITMENT SOLUTIONS BV

BE234, BEOnsiteFull-time
Apply with ResuMinder

Opens on the employer's site

About this role

Our client is a globally recognised industrial organisation with a strong reputation for innovation, operational excellence and customer-centricity. With an international footprint and a collaborative culture, the company invests heavily in employee development and continuous learning. Employees benefit from a dynamic working environment where knowledge sharing, professional growth and teamwork are highly valued, creating opportunities to build a rewarding long-term career. Jobomschrijving Partner with management to identify training needs and develop tailored learning solutions. Design, create and continuously improve training materials, manuals, guides and digital learning content. Deliver engaging training sessions for both new hires and existing employees. Evaluate training effectiveness and implement improvements where needed. Maintain training records and monitor employee learning progress. Provide individual coaching and ongoing support to customer service professionals. Support the implementation of learning and development initiatives across the organisation. Research and introduce modern training methodologies and best practices. Contribute to various projects related to employee development and organisational learning. Travel occasionally to other company sites to facilitate training sessions. Master's degree in Business, Education, Human Resources or a related field. Previous experience as a Trainer, Learning & Development Specialist, Facilitator or similar role. Strong communication, presentation and stakeholder management skills. Proven ability to adapt training approaches to different audiences and topics. Experience developing learning content and training programmes. Familiarity with e-learning platforms and digital learning tools is an advantage. Excellent organisational and time management skills. Strong interpersonal skills with the ability to motivate and engage others. Ability to work independently while thriving in a collaborative environment. Fluent in English. Willingness to travel occasionally when required

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores