About this role
Got a first working experience, and looking to expand your horizons? As a Junior Customer Service Representative for the Emerging Markets at a multinational medical devices and healthcare company, you'll be the primary point of contact for their valued customers (hospitals, distributors, buying groups, ...). What you'll do: Order processing, either manual or via an internal platform Maintain various master data (customers, prices, materials, ...) in SAP in order to ensure data accuracy and streamline processes to keep the data up to date Address customer concerns by executing root cause investigations and offering solutions (replacements, corrective invoices, ...) Issue credit/debit memos Support inventory management activities You're fluent in English and intermediate to proficient in either Russian, French or Arab You have a first experience in a similar role Upper secondary diploma/high school diploma