About this role
Role: Shift Manager (Weekend)
Purpose of role: To ensure that the depot operation performs efficiently and effectively to provide a high quality and cost effective service, delivering on all KPIs within budgeted cost.
Reports to: Operations Manager
This role will be working 37.5 hours on a Friday - Monday basis.
Key Responsibilities:
To ensure the efficient and effective achievement of all operational targets and key performance indicators.Constantly review site performance to drive maximum efficiency and productivity within the warehouse.by eliminating waste and risks to the operation. Drive and support continuous efficiency improvements across the depot.Drive a safety culture whereby each team member operates with safety as the primary concern.Maximise accuracy, productivity and space utilisation.To adopt and promote a change culture within your team / shiftTo support the depot succession plan through identifying talent and supporting continuous professional development through, coaching and feedback.To conduct an objective based personal review twice a year with your Management team.To ensure all company policies and procedures around conduct, performance and attendance are followed without exceptionEnsure compliance to all Standard Operating Procedures (SOP’s)Team building and morale / engagement Management.Effective leadership and Management of the shift operational and administration teams.Analyse shift performance daily using the Plan, do review process. Essential knowledge, skills and experience:
Experience in formulating action plans to deliver performance improvementsMinimum 3+ years’ experience in the logistics industry.Proven ability to analyse complex logistical problems and develop improvement plans to include financial cost and benefitsDemonstrable experience of working with clients in a positive and collaborative mannerEfficient problem solving skillsStrong report writing and statistical analysis skillsExperience of budget planning and financial managementStrong communication skills across all levels, harnessed to the ability to influence peers and senior managersExperience of culture change and managing others through a change processSignificant knowledge of health and safety best practiceExperience of managing in a large scale, fast moving retail logistics operationExperience of utilising and interrogating Warehouse Management systemPerformance Management / target settingSignificant experience of managing complex disciplinary, grievance and appeal hearingsPersonal attributes:
Objective and open to changeTarget driven with clear prioritisation ability Driven to develop themselves and othersDecisive and consistentEnergetic and enthusiasticEngagement with people around themAbility to coach and supportStrong role model