About this role
OBJECTIVES
Assess requirements
• Build, maintain and share the functional knowledge of our processes, services and usage of end user products. • Analyze business requirements submitted by Product Management or customers applications.
• Size specification and validation work.
Carry out functional design
• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications, User guides and present functional walk-throughs to all concerned stakeholders
. • Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
• Contribute to innovation and product evolution
Overview validation
• Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off
• Ensure production integrity by investigating, validating and prioritizing reported incidents.
• Provide inputs for the test strategy and defect investigation in Production in order to ensure compliance of the delivered functionality and system integrity.
Manage relations with key stakeholders
• Interface and communicate with Product Management, Project management and Development teams.
• Interface with the internal or external customer(s) during requirements understanding, functional specification, and implementation phases.
• Propose relevant actions & process for easy adoption of the solutions.
Manage Project (gradual ramp up, depends on experience)
• Follow up project risks, and report proactively to Management/Stakeholders.
• Provide visibility on the project advancement to the full chain of stakeholders.
• Carry the strategic vision for our solution.
For a typical project, our daily work convers mainly those parts of product lifecycle:
• Liaise with Product Management to help building the Statement of Requirement, and sign it off
• Liaise with Customers (internal / external) when they are involved (in the early phases and/or at implementation time)
• Provide level 4 support and maintenance on delivered functionalities
• Design the product or feature and write its specifications
• Coordinate the project phases with our stakeholders (development, QA, etc.), and provide visibility on its progress
• Review and sign off QA test plan
• Be part of release sign-off and risk assessment
Qualifications
🛠️ Your Profile
🎓 Qualifications & Experience:
✔ Master’s degree in Computer Science or a related field.
✔ Background in software development is a plus.